PBX Operator - Communications

Prime Healthcare•Montclair, CA

3d•$21•Onsite

About The Position

Overview Montclair Hospital Medical Center is a 106-bed acute care, not-for-profit community hospital, received the “100 Top Hospital” in the nation award from IBM Watson Health, the Patient Safety Excellence award from Healthgrades®, and the Women's Choice Award® for America's Best Emergency Care. For more information visit Montclair-hospital.org At Montclair Hospital Medical Center, our dedicated team of professionals are committed to our core values of quality, compassion, and community! Why Prime Healthcare? Montclair Hospital Medical Center is a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Our Total Rewards package includes, but is not limited to: Paid Time Off 401K retirement plan Outstanding Medical Dental Vision Coverage Tuition Reimbursement Many more Voluntary Benefit Options! Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!! Montclair Hospital Medical Center is nationally recognized, locally preferred, and community focused. Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Requirements

High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
Previous PBX experience preferred.
Previous experience in office or receptionist.
Effective written, verbal communication, and interpersonal skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.
Customer Services experience preferred.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead
Greets and directs people to the appropriate departments.
The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes.
Ability to communicate with population served.