PBX Operator Communications/Per Diem
About The Position
POSITION SUMMARY: Operates communication equipment which includes inter and intra PBX operations. Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead page. Operates hospital information system, TTY/TTD for the hearing impaired, fax machine. Monitors CCTV security cameras, runs surveillance upon request, reports unusual/suspicious activity to security, contacts law enforcement agencies when necessary. Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms, disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations. Provides daily shift lists, camera checks, weekly Administrative on call list. Monitors Securall. Restricts and disengages patient telephones on an individual basis upon request from authorized person, as well as group restrictions/activations, on daily and nightly telephone use. Reports camera malfunction via telephone & e-mail. Works as information operator between 2100-0700. Makes announcements over PA system if approved by administration.
Requirements
- High school or equivalent required.
- Telephone etiquette skills, computer skills, effective communication skills including the ability to speak clearly and audibly with acceptable voice quality.
- Ability to maintain composure during stressfully demanding periods required.
Nice To Haves
- Communications/switchboard experience preferred.
- Bilingual preferred.
Responsibilities
- Operates communication equipment which includes inter and intra PBX operations.
- Contacts physicians/ staff by pager, two-way radio, cellular telephone or overhead page.
- Operates hospital information system, TTY/TTD for the hearing impaired, fax machine.
- Monitors CCTV security cameras, runs surveillance upon request
- Reports unusual/suspicious activity to security, contacts law enforcement agencies when necessary.
- Announces over emergency alert tone, notifies personnel, enters report in act track, on blue alerts, trauma stats, critical response teams, catch a falling stars, infant abductions, fire alarms, disasters, bomb threats, hostage situations, chemical spills, radiation emergencies & evacuations.
- Provides daily shift lists, camera checks, weekly Administrative on call list.
- Monitors Securall.
- Restricts and disengages patient telephones on an individual basis upon request from authorized person, as well as group restrictions/activations, on daily and nightly telephone use.
- Reports camera malfunction via telephone & e-mail.
- Works as information operator between 2100-0700.
- Makes announcements over PA system if approved by administration.
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What This Job Offers
Career Level
Entry Level
Industry
Educational Services
Education Level
High school or GED
