PBX Operator

WVU Medicine

94d

About The Position

Responsible for operating appropriate telecommunication equipment to provide communication services for the entire hospital.

Requirements

• High school diploma or equivalent.

Nice To Haves

• One (1) year experience in customer service.

Responsibilities

• Operates telecommunication equipment to provide communication service to hospital departments, patient care areas, and physicians.
• Receives incoming calls and connects them as requested.
• Monitors alarms such as fire, emergency, security, and telecommunications equipment.
• Announces emergency codes and activates pagers and other communication devices.
• Relays and route written and verbal messages.
• Identifies problems with communication devices and takes appropriate action.
• Documents required information in appropriate logs.
• Utilizes crisis intervention skills when dealing with callers/emergency situations.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees