PBX Operator / Switchboard

Prime Healthcare • Woonsocket, RI

1d • Onsite

About The Position

At Landmark Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, Landmark Medical Center is actively seeking new members to join its award-winning team! Landmark Medical Center is a 214-bed acute care hospital in Woonsocket, RI. The hospital has been “A”rated for patient safety by The Leapfrog Group and has received numerous Healthgrades awards for patient safety excellence, heart care, and orthopedics. Originally known as the "Woonsocket Hospital," Landmark Medical Center has been serving the communities of northern Rhode Island and southern Massachusetts since 1873. Learn more at www.landmarkmedical.org . Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.

Requirements

• High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
• Effective written, verbal communication, and interpersonal skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills

Nice To Haves

• Previous PBX experience preferred.
• Previous experience in office or receptionist.
• Customer Services experience preferred.

Responsibilities

• answering the switchboard and pages overhead
• greets and directs people to the appropriate departments
• monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes
• Ability to communicate with population served.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees