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The PBX Operator and Registrar position involves receiving and relaying incoming and outgoing telephone calls for the facility, providing directory information, and making general and emergency announcements over the facility’s PA system. The Registrar is responsible for the efficient and orderly admission of inpatients and individuals undergoing outpatient testing or procedures, ensuring that patient information is collected and that patients are aware of hospital policies and procedures. This role includes interviewing incoming patients or their representatives and entering required information into the computer database, as well as distributing appropriate information to ancillary departments. Participation in performance improvement and Continuous Quality Improvement (CQI) activities is also expected.