PBX Operator PRN

HCA HealthcareReston, VA
101d

About The Position

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) PBX Operator PRN today with Reston Hospital Center. Come join our team as a(an) PBX Operator PRN. We care for our community! Just last year, HCA Healthcare and our colleagues donated 13.8 million dollars to charitable organizations. Apply Today!

Responsibilities

  • Demonstrates ability to operate console unit promptly and efficiently.
  • Maintains courtesy when responding to incoming and outgoing callers.
  • Accurately identifies and takes appropriate action for the following situations when they occur: Code Red (Red), Code Blue (CPR), Code Yellow (disaster), and bomb threats.
  • Reports all telephone repair needs to the PBX Coordinator.
  • Reviews, comprehends, and adheres to hospital and department policies and procedures which pertain to work performance.
  • Properly uses paging system and exercise discretion in keeping paging to a minimum.
  • Monitors all alarm system (fire, oxygen, burglar, vacuum, etc.) and takes appropriate action in event of an alarm activation.
  • Maintains current roster of patient room assignments.
  • Treats all information obtained as confidential and communicates the information only through the designated administrative channels.
  • Refers all patient information calls to appropriate designated person.
  • Attends in-service and staff meetings as requested.
  • Maintains listing of department extensions and current listing of department heads.
  • Exhibits a professional rapport with employees, physicians, patients and visitors.
  • Maintains professional appearance and demeanor.
  • Performs duties at designated work station related to other department operations as may be assigned through the PBX Coordinator.
  • Provides adequate notice in event of illness.
  • Exhibits high degree of dependability and maturity.

Benefits

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness, rollover assistance services and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
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