PBX Operator - Patient Access

Providence • Petaluma, CA

1d

About The Position

Under minimal supervision, the PBX Operator maintains a high volume voice communications center with primary duties including operation of Hospital telephone console, answering and routing calls with speed and accuracy, operation of overhead paging system, Net Page and initiating codes, and functioning as radio liaison with Security and Engineering staff. Secondary duties include maintaining audit process of all hospital outpatient accounts. Will also perform admission activities as required. Providence caregivers are not simply valued – they’re invaluable. Join our team at NorCal HealthConnect and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 1 year PBX/Telephone Operator or customer service

Nice To Haves

• Coursework/Training: Medical Terminology training.
• Hospital or Medical office experience.

Responsibilities

• operation of Hospital telephone console
• answering and routing calls with speed and accuracy
• operation of overhead paging system
• Net Page and initiating codes
• functioning as radio liaison with Security and Engineering staff
• maintaining audit process of all hospital outpatient accounts
• perform admission activities as required

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
• We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees