PBX Operator (Overnight Shift)

The PBX Operator is a vital member of the front office team at The Opus Westchester, responsible for managing incoming calls and ensuring exceptional guest service. This role involves communicating guest needs to various departments, taking room service orders, and resolving guest complaints efficiently. The position requires a friendly demeanor and the ability to thrive in a fast-paced environment, making it essential for maintaining high service standards.