At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB SUMMARY: Operates STHS’s telephone switchboard, answers calls, and routes telephone requests. Performs overhead pages for notifications, announces codes, directs responders, and monitors hospital security, fire, and maintenance systems’ alarms. Serves as information desk to provide general information for patients and employees. Monitors Maintenance and Security VHF/UHF radio communications and dispatches hospital staff to locations. Notifies “911” and emergency services to assist with routing first-responders to specific locations. Routinely performs as a member of the Information Systems helpdesk support team for afterhours troubleshooting and computer network support. This task includes providing Helpdesk customer service support for password resets, outages, and minor computer issues. Create & distribute hospital rosters and other clerical duties. Provide afterhours On-Call services for Home Health and Hospice departments and coordinates communications between patient, families, and medical staff. Performs miscellaneous duties as assigned by Lead Operator, Supervisor, or Director. Work in a fast-paced office while handling stressful situations. Must be able to work independently in a dynamic work environment. Work 40+ hours a week, but flexible to work more hours as needed to support a 24hr/7 day a week department to include dayshifts, nightshifts, weekends, holidays, and during disasters (natural or man-made).