PBX Operator - Communications

Prime Healthcare•Victorville, CA

9d•Onsite

About The Position

Overview Desert Valley Hospital is an accredited 148-bed acute care hospital located in Southern California. Desert Valley Hospital is in the top 5% of more than 4,500 hospitals nationwide for clinical performance. The hospital has achieved numerous quality award distinctions including Patient Safety Excellence Award, Women’s Health Excellence Award and Distinguished Hospital Clinical Excellence Award. Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com . Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community ! Why Prime Healthcare? Desert Valley Hospital , a member of the Prime Healthcare Foundation, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Desert Valley Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to: Paid Time Off 401K retirement plan Outstanding Medical Dental Vision Coverage Tuition Reimbursement Many more Voluntary Benefit Options! Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!! Responsibilities The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served. Qualifications Education and Work Experience High School Diploma or Equivalent required (effective 4/1/14 for all new hires). Previous PBX experience preferred. Previous experience in office or receptionist. Effective written, verbal communication, and interpersonal skills. Ability to multi-task, prioritize needs to meet required timelines. Analytical and problem-solving skills. Customer Services experience preferred. #LI-TP3 Pay Transparency Desert Valley Hospital offers competitive compensation and a reasonable compensation estimate for this role is $21.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. Employment Status Per Diem Shift Variable Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Privacy Notice Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf

Requirements

High School Diploma or Equivalent required (effective 4/1/14 for all new hires).
Effective written, verbal communication, and interpersonal skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous PBX experience preferred.
Previous experience in office or receptionist.
Customer Services experience preferred.

Responsibilities

The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead
Greets and directs people to the appropriate departments.
The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes.
Ability to communicate with population served.