PBX Operator: Club Wyndham Kona Coast Resort

Travel & Leisure Group Ltd • Las Vegas, NV

307d

About The Position

In House Marketing Assistant Manager at Tropicana is responsible for assisting the In-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team. This role includes interviewing, hiring, supervising, training, developing, and managing the performance of associates. The position is based in Central Location, Las Vegas, Nevada, and is a full-time role within the Marketing Management sector.

Requirements

• High School Diploma, GED, or equivalent.
• Excellent verbal and written communication skills; must maintain a high level of professionalism at all times.
• Ability to effectively coach, counsel and motivate direct reports.
• Provide exceptional customer service.
• Ability to efficiently multi-task.
• Ability to negotiate effectively.
• Working knowledge of marketing databases.
• Ability to recruit, train and develop employees.
• Ability to lead by example.
• Detail oriented and accurate.
• Ability to carry out responsibilities in accordance with the organization's policies and applicable laws.
• Demonstrated problem solving ability.
• Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS.

Responsibilities

• Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution).
• Maintain total site marketing penetration standards set by management. Run daily reports including Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports including Show factors and Penetration rates for corporate deadlines.
• Coordinate with In-House and Front Line sales management regarding tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs.
• Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies.
• Other duties as assigned.

Benefits

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Paid time off, parental leave and holidays (depending on position)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Publishing Industries
• Education Level: High school or GED