Paze - Product Manager - Vice President

JPMorgan Chase & Co.•New York, NY

About The Position

The Payments organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver. As a Product Manager on the Payments team, in Connected Commerce you will focus on delivering seamless customer experiences that enable and encourage customers to drive usage and awareness of Paze. You will manage critical priorities in the backlog, including platform and customer-facing solutions, and be the voice of product and the customer with engineering and other key partners. You must have strong experience in product management and Agile product delivery, with a passion for driving “start-up” efforts in large companies, and a desire to be on the forefront of technology and digital payments.

Requirements

7+ years of experience in financial services, digital, product management and/or Agile software development.
Experience in online payments including card, digital wallets, and e-commerce payments.
Passion for understanding customer needs and demonstrated ability to build digital products.
Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution.
Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design.
Proven track record of managing risk and controls.
Bachelor's degree in Computer Science, Business Management or comparable field of study.

Nice To Haves

Strong knowledge of Application Programming Interfaces (APIs), open Banking and engineering practices.
Master's degree in Computer Science, Business Management or comparable field of study.

Responsibilities

Define new features, leading product discovery, gathering requirements and defining user stories and acceptance criteria for both back-end and front-end services
Manage product and team backlog, ensure strong agile metrics, and support ongoing production support, issue & defect resolution and prioritization
Conduct pre-release reviews which could include regression testing and quality assurance to certify the release as production ready
Define and monitor metrics and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed
Collaborate with a team of cross-functional partners (i.e. Risk, Control, Compliance, Legal) to ensure a strong risk and controls environment.
Deliver communications to executives and leadership team on the strategy and progress.
Publish regular executive reports summarizing the overall health of the product, industry and competitive trends and the voice of the customer.