Payroll Specialist

$45,760 - $49,920/Yr

Tsr Consulting Services - Maitland, FL

Full-time - Entry Level

Maitland, FL

Professional, Scientific, and Technical Services

About the position

The Implementation Payroll Consultant role focuses on delivering exceptional onboarding experiences for payroll and time management solutions. This position requires strong client consultation skills and the ability to analyze and recommend optimal solutions based on client needs. The role is ideal for individuals with a background in payroll or time and labor management, emphasizing relationship building and cross-functional collaboration.

Responsibilities

• Work closely with clients to deliver comprehensive solutions that best meet their business needs.
• Analyze existing systems, interface requirements, and business processes to guide clients toward the optimal solution.
• Collaborate with clients to understand their business requirements and recommend new processes, tools, and approaches as appropriate.
• Develop long-term relationships and trust with clients, ensuring a high level of satisfaction.
• Interact and collaborate with team members in sales and customer service to ensure seamless implementation.
• Regularly communicate with members of the client project team, prioritizing tasks, adhering to timelines, and addressing issues as they arise.

Requirements

• At least 3 years of experience in a client service or customer service environment.
• At least 1 year of business consulting experience.
• Bachelor's degree or equivalent in education and experience.

Nice-to-haves

• Proven ability to maintain focus and effectively manage multiple demands.
• Ability to work independently to provide client solutions and as part of a team to accomplish tasks.
• Strong client relationship skills, including the ability to influence and guide clients toward the best solutions for their needs.
• Comfort working in a performance-based, structured environment while demonstrating high ethical standards.
• Ability to identify and escalate procedural issues as they arise.
• Demonstrated learning agility, critical thinking skills, and the ability to apply basic concepts in new situations.
• Proficiency in the latest web technologies and a working knowledge of various operating systems.
• Excellent analytical skills and time management capabilities.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office.