Payroll Specialist - Albany, NY

Trustco Bank • City of Albany, NY

6h • Onsite

About The Position

At Trustco Bank, we are committed to fostering a supportive and inclusive workplace where employees can grow their careers. We believe our people are our greatest asset and value each team member’s contributions. We offer a collaborative, detail-oriented environment where accuracy and accountability are essential to our success. As a Payroll Specialist, you will play a critical role in ensuring employees are paid accurately and on time while supporting compliance with payroll regulations and financial reporting standards. You’ll work at the intersection of HR, finance, and operations—contributing to both employee satisfaction and organizational integrity. We are seeking a detail-oriented Payroll Specialist to manage end-to-end bi-weekly payroll, ensuring accurate processing of wages, deductions and tax withholdings. This role is responsible for maintaining employee payroll records, ensuring compliance with all applicable laws and delivering excellent support to employees.

Requirements

• A bachelor’s degree in business related field or equivalent level of education and experience.
• Effective verbal and written communication skills.
• 2+ years of payroll processing or related experience
• Strong understanding of payroll taxes, deductions, and compliance requirements
• Knowledge of accounting principles including debits and credits
• Proficiency in Microsoft Office and payroll systems
• Well, organized with the ability to manage multiple tasks and work to time sensitive deadlines
• Ability to handle confidential information
• Ability to work well independently and in groups.
• Fluent in English; bilingual a plus
• Ability to lift 10–20 lbs., stand for extended periods.

Nice To Haves

• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC)
• Experience with HRIS and accounting system integrations
• Banking or financial services experience

Responsibilities

• Process bi-weekly payroll with a high degree of accuracy and timeliness.
• Maintain and update payroll records (new hires, terminations, status changes).
• Reconcile payroll reports and resolve discrepancies promptly.
• Respond to employee inquiries regarding pay, deductions and timekeeping.
• Ensure compliance with federal, state and local payroll regulations.
• Support internal and external payroll audits.
• Process wage garnishments in accordance with court orders.
• Troubleshoot and resolve issues in ADP Workforce Now, including ticket management.
• Administer tuition reimbursement payments per company policy.
• Review and process travel and entertainment expense reimbursements and NSF transactions daily.
• Maintain strict confidentiality of payroll information.

Benefits

• competitive compensation
• comprehensive benefits package that includes medical, dental, and vision insurance
• a 401(k) plan with employer match
• paid time off
• paid holidays
• professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees