Payroll Specialist

THE PAPER STORE•Acton, MA

20d

About The Position

TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating a space that sparks joy with every visit. As Payroll Specialist, you will be ultimately responsible for Manage end-to-end bi-weekly payroll processing for a workforce of 2,000+ employees, including 150 corporate staff, distribution center personnel, and team members across 100+ retail stores in multiple states

Requirements

At least 3 years of progressive payroll experience in a retail organization
Experienced and proficient in the use of Paycom
Proficient in processing multi-state payroll in accordance with state and federal law
Working knowledge of federal and state laws and regulations as applicable to payroll
Proficient with Microsoft Office Suite; Excel, PowerPoint, Word, and Outlook
Experience analyzing, researching, and resolving discrepancies
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
Maintains a high level of discretion and adheres to confidentiality standards
Ability to work autonomously while paying strong attention to detail
Possess resourcefulness and initiative to solve problems and operate strategically and effectively
Collaborative & steady. You thrive in team settings, maintain a calm, consistent rhythm under deadlines, and value harmony across departments
Adaptable to change. You embrace new systems and processes, ensuring a smooth transition for stakeholders.
Customer‑service oriented. You deliver helpful, accurate answers to employees and managers and close loops promptly.
Professional presentation in attire, demeanor, and appearance

Responsibilities

Be a TPS brand ambassador
Process multi-state payroll in accordance with state law in Paycom, both on- and off-cycle runs
Stay up to date on all federal and state laws applicable to payroll
Process stop-payments, reversals, and manual checks as needed
Manage all Payroll year-end processes in Paycom, including all W2 inquiries.
Prepare and file all required government reporting; annual, quarterly, monthly
Assist in the preparation of payroll and employee data of external audits
Process prior quarter and year payroll adjustments
Analyze payroll data and conduct regular audits to ensure accuracy
Reconciliation of payroll and billing discrepancies
Minimum Wage audits and updates in Paycom Process changes to employees’ employment and personal information in Paycom and Enhanced Time
Manage Outlook inboxes and respond with appropriate urgency
Process and provide Paycom reports requested by all departments
Perform internal information audits in Paycom and Paycom applicable to payroll and timekeeping
Support employees and managers with troubleshooting payroll and timekeeping issues
Sign off on employee timecards in Paycom
Initiate, develop, and implement process improvements
Process mass employee changes and imports for employee changes and pay data
File and organize Payroll and Employee Personnel documentation
Oversee system transition activities: support migration from ADP Workforce Now to Paycom, including data validation, testing, and training for managers and employees.