Payroll Specialist

Resourcing Edge ServicesGadsden, AL
284d

About The Position

At OneDigital, we are on a mission to help people do their best work and live their best lives. This position involves entering data, processing payroll, maintaining payroll records for multiple clients, and ensuring accuracy and timeliness with a high degree of customer service. We are looking for someone who can thrive in a people-first culture that is wired for growth and driven to serve.

Requirements

  • High School Diploma or equivalent
  • FPC certification preferred
  • Excellent verbal and written communication and organizational skills with clients, employees, and peers
  • Knowledge of proper telephone etiquette
  • Attention to detail

Responsibilities

  • Process payroll information accurately & efficiently
  • Provide a high level of customer service to ensure customer satisfaction
  • Import time via Web, Swipe clock, and excel spreadsheets
  • Evaluate client needs through communication and follow up via phone and or email
  • Involve team/peer accountability and communication
  • Provide clients with accurate reporting information
  • Answer telephone calls for both payroll department and rollover lines
  • Initiate void and stop payment requests
  • Communicate with clients and/or employees due to direct deposit returns or closings
  • Process and create manual and/or special exception batches weekly if not daily for clients
  • Process bonus/commission runs for clients, including gross up and net zero checks
  • Enter pay rate changes and miscellaneous employee changes
  • Route communication to proper channels depending on client needs
  • Understand and provide certified payroll reporting and multilevel job costing that is client or industry specific
  • Maintain filing systems
  • Perform other tasks as assigned

Benefits

  • Health benefits
  • Wellbeing benefits
  • Retirement benefits
  • Paid time off
  • Overtime pay for non-exempt employees
  • Robust learning and development programs
  • Reimbursement of job-related expenses
  • Employee perks and discounts
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