Payroll Specialist Supervisor

The City Of Fort Worth • Fort Worth, TX

406d • $54,879 - $71,343

About The Position

The Payroll Specialist Supervisor position at the City of Fort Worth Fire Department involves overseeing payroll operations for over 1,000 active Fire personnel, ensuring compliance with payroll policies and procedures. The role requires strong leadership skills to manage a team, provide payroll assistance, and maintain high-quality work standards. The supervisor will also be responsible for generating reports, troubleshooting payroll issues, and providing training to staff.

Requirements

• Associate's degree from an accredited college or university with major course work in business, finance, accounting or a related field.
• Two (2) years of experience in payroll operations, including one (1) year of administrative or lead supervisory responsibility.
• Valid driver's license.

Nice To Haves

• Two (2) or more years of management or supervisory experience.
• Advanced knowledge of ERP Payroll System, Workforce TeleStaff, and UKG Dimensions, with ability to research and resolve issues.
• Experience with moderate accounting principles.
• Superior customer service skills.
• Ability to research and resolve payroll issues.
• Experience working in a payroll department of a major city.
• Experience working with KRONOS/UKG systems (TeleStaff/Dimension) and PeopleSoft leading or assisting with the implementation.

Responsibilities

• Supervises, coordinates, reviews, and participates in the work of employees responsible for complex payroll related functions.
• Ensures work quality and adherence to established policies and procedures.
• Performs technical and complex payroll tasks relative to assigned area of responsibility.
• Provides staff guidance, assistance, and troubleshooting.
• Prepares analytical support and statistical reports on payroll activities.
• Coordinates end of the pay period reports and processes.
• Monitors payroll related issues and works towards timely and customer friendly resolution.
• Assists in managing department use of payroll system and develops Service Level agreements (SLAs).
• Generates and maintains complex reports to leverage system capabilities and/or MS Office tools and uses SQL or other database product to create queries and/or define reports.
• Uses and/or troubleshoots payroll system and performs quality assurance.
• Assists in developing procedures and their maintenance.
• Provides training to end-users and may provide basic desktop and mobile-user training on new systems.
• Provides outstanding internal and external customer service.
• Assists in process improvements and implementing changes.

Benefits

• 11 Paid Holidays
• Medical
• Dental
• Vision
• Paid Time Off
• Pension Plan
• Professional Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees