Payroll Specialist Sr

Credit Union of Texas•Allen, TX

About The Position

The Senior Payroll Specialist will serve as a trusted payroll subject matter expert (SME) and primary liaison between the organization and its third-party payroll provider. This role is responsible for overseeing accurate and timely payroll processing, ensuring compliance with all applicable laws, and managing vendor performance while supporting employees and internal stakeholders with complex payroll matters.

Requirements

Bachelor’s degree in human resources/business administration or equivalent experience and certifications
Minimum 4+ years of progressive payroll experience
Strong experience working with outsourced or third-party payroll providers
In-depth knowledge of payroll compliance, wage and hour laws, and payroll best practices
Experience with multi-state payroll environments
Proven ability to manage confidential and sensitive information
Strong vendor management and communication skills
Expert attention to detail and problem-solving ability
Ability to manage multiple deadlines and stakeholders
Clear, professional written and verbal communication
Collaborative, proactive, and service-oriented approach

Nice To Haves

Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC)
Experience managing vendor relationships and service-level agreements
Advanced Excel and Payroll reporting skills
Experience supporting payroll/benefit audits

Responsibilities

Act as the primary point of contact for the third-party payroll provider
Coordinate and validate payroll inputs, approvals, and transmission of data to the vendor bi-weekly
Review and approve payroll registers, exception reports, and audit files prepared by the third-party payroll provider
Ensure accurate processing of bonuses, commissions, production incentives, retro pay, off-cycle payrolls, new hires and terminations
Oversee and Monitor vendor service levels, timelines, and issue resolution
Produce reports from HRIS data systems to verify the accuracy/completeness of benefits information, such as flexible spending annual contribution goals, beneficiary designations, benefit deductions, etc.
Coordinates, administers and distributes information regarding the Family Medical Leave Act (FMLA) (Salary Continuation) to employees and work with managers to ensure all employee leaves are correct on timesheets.
Ensure outsourced payroll processes comply with federal, state, and local wage and tax laws
Partner with the payroll vendor UKG to manage any tax filings, garnishments, and regulatory reporting
Lead payroll audits and coordinate requests with the third-party provider
Oversee year-end activities including balancing and approval of W-2s, W-3s, and reconciliations
Resolve escalated and complex payroll issues for employees
Ensure all inquiries and concerns are resolved quickly, equitably, and courteously. Forward calls to the appropriate individual when necessary and appropriate.
Serve as payroll advisor to HR, Accounting/Finance, and leadership
Support compensation changes, organizational changes, and special payroll projects
Remain compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position.
Maintain payroll and HRIS data integrity and ensure accurate integration with the payroll vendor
Identify opportunities to improve payroll controls, efficiency, and vendor collaboration
Support payroll system upgrades, vendor transitions, or implementation projects
Update HR or payroll team members on payroll processes and compliance requirements
Update and maintain existing detailed payroll procedures and supporting documentation
Other job duties as assigned