Payroll Services Coordinator

Belay-posted 7 months ago

$52,000 - $55,000/Yr

Full-time • Entry Level

Remote • Atlanta, GA

Food and Beverage Retailers

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The primary responsibility of this position is to offer payroll assistance to our Accounting Specialists, clients, and Accounting Services team. The individual in this role will be part of a highly skilled team that operates with speed, intelligence, and diligence to deliver an outstanding experience to our clients and contractors. Daily tasks for this position involve maintaining spreadsheets, entering data, communicating with BELAY Accounting Services contractors, managing department priorities, and providing administrative support. As a member of the BELAY Corporate Team, you are expected to participate in phone calls and meetings (virtual and onsite), while serving as an example of the company's mission: BELAY exists to glorify God by providing solutions that equip our clients with the confidence to climb higher.

Represent BELAY in a positive and professional manner
Exemplify our Core Values and Mission Statement to live out BELAY's culture each day
Be a good steward of our Vision: 'Our vision is to help you achieve your vision'
Collaborate with and help teammates while maintaining a positive and professional attitude; fostering teamwork
Quarterly review of client's ADP account to ensure basic audit items are correct
Manage Payroll Inbox and Payroll ticketing system and triage questions and needs
Align the payroll vendor invoice with the client billing statement to ensure consistency
Support payroll implementation processes by gathering required documentation, scheduling client meetings, and conducting client onboarding sessions
Maintain updated implementation skills to serve as backup for the Payroll Implementation Specialist
Generate reports as needed from both active and past payroll providers
Troubleshoot technical issues for clients and contractors and work with the payroll partner to resolve
Act as the primary contact for inquiries and issues related to payroll and taxes
Track responses from ADP service team to ensure timely and appropriate responses are received
Assist with any other tasks or projects as assigned
Maintain payroll SOPs and best practices for Accounting Professionals and payroll engagements
Communicate ADP updates and changes to Accounting Professionals
Oversee the management of payroll terminations

Strong communication skills (both written and verbal)
Analytical and problem-solving skills
BA/BS degree or equivalent work experience
Knowledge of fundamental payroll and payroll tax best practices
Proficient in spreadsheet software (e.g., Google Sheets, Microsoft Excel) for data entry, reporting, and maintaining records
Driven self-starter, positive thinker, loyal, and trustworthy
Attributes of flexibility, creativity, self-discipline, strong organizational skills, and action orientation
Ability to learn new technology quickly
Team player who is willing and able to 'roll up the shirt sleeves' to get a project done when needed
A high degree of autonomy with the capability of working remotely

Work from home full-time
Standard business hours are Monday-Friday
Full-time exempt, W-2 role

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