Payroll Operations Manager - Anywhere in the U.S.A.

Acuity Inc.•Atlanta, GA

1d•Remote

About The Position

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com. Work location: This position may be based anywhere in the United States Job SummaryThe Payroll Operations Manager is responsible for the accurate, timely, and compliant delivery of payroll operations for assigned employee populations. This role oversees day-to-day payroll processing, operational calendars, reconciliations, and issue resolution while ensuring adherence to tax, wage-hour, and statutory requirements. The position also serves as a key liaison across HR Technology, Finance, and HR Operations to lead cross-process and system changes, govern pay-impacting rules, and provide operational analytics that strengthen payroll accuracy and service performance. The role can be based anywhere in the U.S.A.

Requirements

Bachelor’s Degree or Equivalent
9+ years experience in payroll
Deep knowledge of end-to-end payroll processing (cycles, cutoffs, funding, off-cycles, final pay)
Strong payroll calendar and deadline management discipline
Experience leading payroll projects, system upgrades, and implementations
Working knowledge of payroll systems, HRIS, and Time & Attendance platforms/integrations
Ownership of workforce time rules and standards (pay codes, overtime rules, shift premiums, accrual logic, union/CBA rules where applicable)
Ability to drive time & attendance change management (policy updates, system rule changes, stakeholder communication, training)
Troubleshooting expertise for time capture issues (missed punches, scheduling conflicts, accrual errors, integration defects)
Vendor and SLA management experience
Ticket queue and case management oversight skills
Payroll tax, statutory, and wage-hour compliance knowledge
Reconciliation, audit, and internal controls experience
Understanding of upstream pay-impacting processes (time capture, comp changes, terminations, pay codes)
Ability to build and interpret payroll dashboards and metrics
Strong cross-functional collaboration (Finance, HRIS, IT, Benefits, Vendors)
Clear executive communication and escalation management
Risk identification and structured problem-solving ability
Ability to travel for business as needed

Responsibilities

Manage end-to-end payroll processing cycles, calendars, cutoffs, and funding coordination to ensure accurate and timely payroll execution across all pay groups. Oversee off-cycle payments, retro adjustments, and final pay calculations while monitoring accuracy rates, cycle times, and error trends.
Lead payroll workstreams for system implementations, upgrades, and configuration changes. Partner with HR Technology, Finance, and IT to assess cross-process impacts, coordinate testing and readiness activities, and manage timelines, risks, and stakeholder communication.
Oversee payroll inquiry queues, ticket volumes, and escalation pathways even when direct ticket closure is delegated. Establish SLAs, monitor resolution performance, and drive case-deflection strategies through knowledge resources and process clarity.
Ensure adherence to payroll tax, statutory, and wage-hour regulations through reconciliations, audits, and validation checks. Maintain documented procedures, segregation of duties, and audit readiness while supporting responses to tax notices or compliance inquiries.
Govern operational rules and standards for upstream workforce processes that directly affect pay outcomes, including time capture, compensation updates, terminations, leave status, and pay codes. Monitor exception trends and partner with HR/HRIS to reduce downstream payroll errors.
Develop and maintain dashboards and scorecards related to payroll accuracy, ticket volumes, overpayments, and time-and-pay exceptions. Analyze trends and provide actionable insights to leadership and cross-functional partners