Payroll & Member Services Specialist

Wycliffe Bible Translators USA•Orlando, FL

1d•$21 - $23•Onsite

About The Position

At Wycliffe Bible Translators, your work is more than just a job. As a payroll and member services specialist, you’ll be responsible for payroll processing, benefits administration, processing member financial records and other related tasks, ensuring adherence to organizational policies, procedures and government regulations. You will provide staff with outstanding customer service while responding to payroll and member services-related inquiries. Your contributions will play a pivotal role in ensuring that staff are paid accurately and on time, providing financial stability and peace of mind for those serving in Bible translation. By handling payroll and member services functions with efficiency and care, you’ll contribute to a positive, reliable work environment where team members feel valued and supported. Your efforts will help sustain the financial stability of those serving in crucial roles around the world, enabling them to continue their vital work in bringing the Bible to all nations. You’ll partner with Finance leadership and other team members to: - Champion accuracy, timeliness and integrity across financial processes, reporting and communication. - Handle financial data and interactions with professionalism, discretion and care. - Strengthen a collaborative, people-centered culture that values excellence and continuous improvement. Overview of Finance At Wycliffe USA, the Finance team plays a crucial role in advancing Bible translation by stewarding resources wisely and supporting our global workforce. Our work includes Corporate Accounting, Gift Processing, Member Finance, Foundation and Payroll — each team contributing uniquely to our shared mission through trusted financial services that enable ministry impact around the world. We take a relational approach to our work — grounded in integrity, diligence and a desire to serve well. With a focus on operational excellence and ongoing growth, we equip the organization to serve the global Church faithfully and sustainably.

Requirements

Spiritual Bona Fide Occupational Qualification (BFOQ): Demonstrates desire and ability to support corporate Biblical and religious goals and participate in regular work-related spiritual activities without reservation as evidenced by your active participation and willingness to pray with and for others; be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in all verbal and written, internal and external professional communications.
Adaptability: Adapts to changes in the work environment, including working with diverse individuals or groups. Modifies approach or methods to fit the situation. Remains flexible and composed when facing frequent change, delays or unexpected events.
Teamwork: Works well within your team by demonstrating Christian maturity and humility, giving appropriate credit to others where it is due. Be willing to take ownership of shortcomings and faults, admit and own mistakes, receive correction or exhortation and remain teachable with a willingness to learn and grow.
Organization and Responsibility: Demonstrates strong organizational and time-management skills with the ability to work independently under minimal supervision. Effectively prioritizes and manages multiple projects, taking ownership and accountability for responsibilities through to completion.
Confidentiality and Data Security: Demonstrates expertise in handling and safeguarding payroll, personal, and employment information with strict confidentiality and integrity, in accordance with organizational policies and data protection standards.
Problem Solving: Exceptional analytical and problem-solving skills, with accuracy and attention to detail. Demonstrates good judgment with strong decision-making skills.
Customer Service: Enthusiastic about providing high-quality customer service. Committed to high-quality work and prompt attention to the delivery of results.
Project Management: Ability to manage complex projects and staff responsibilities between multiple teams/departments while prioritizing and meeting deadlines to produce quality results under pressure. Executes projects with acute attention to detail and follow-through.
Results-Driven: Able to work autonomously and make independent decisions. High-energy self-starter, driven to achieve results. Seizes opportunities to enhance organizational performance.
Technical Skills: In-depth knowledge and use of advanced payroll processing software and web-based timekeeping software. Proficiency in Microsoft Office Suite (Outlook, Word, Excel), Google Workspace (Gmail, Calendar, Docs, Sheets, Drive) and spreadsheet creation and utilization.
Bachelor’s degree in Accounting, or related field or at least 2-4 years of payroll preparation experience, or an equivalent combination of education, training and experience.
Demonstrate a personal commitment to Jesus Christ, as evidenced by your personal testimony.
Identify with and participate in a church and proactively seek to grow your faith in Christ.
Establish and maintain a team of prayer partners who will support you in your season of ministry at Wycliffe (minimum 3-5 partners).
Actively participate in corporate prayer and devotional times.
Maintain an exemplary standard of biblical ethics, behavior and conduct within Wycliffe and in your public and private life outside of Wycliffe.
Agree to abide by Wycliffe’s ethics, behavior and conduct standards at all times.
Demonstrate Christ-like maturity in all interactions as displayed by good judgment based on biblical values and principles.
Actively incorporate your faith in Christ, as well as Wycliffe’s beliefs and core values, in all aspects of your daily work.
Guided by your faith in Christ, demonstrate these core competencies in daily work and interactions: Faithful in following Christ. (See John 8:31-32, Prov. 3:5-6.) Follow Christ faithfully, allowing Scripture to guide decisions, and continually grow in relationship with God and His people. Intentional in collaboration with humility. (See 1 Cor. 3:5-9, Col. 3:12.) Collaborate intentionally to accomplish work goals, demonstrating a commitment to cross-departmental, inter-organizational and cross-cultural teamwork. Agile in learning. (See Prov. 1:5, Phil. 1:9-10.) Demonstrate a dedication to personal and professional growth within a culture that values continuous learning, individually and collectively. Excellent in stewardship. (See 1 Cor. 4:2, 1 Peter. 4:10.) Participate in God’s work, stewarding His resources responsibly with urgency and excellence. Proactive in discernment. (See John 5:17, 19; Matt. 6:33.) Seek to discern where and how God is at work. Align our efforts with His purposes.

Nice To Haves

Certified Payroll Professional (CPP) and Workday experience preferred.
Nonprofit ministry volunteer or work experience is also beneficial.

Responsibilities

Faithfully and regularly pray for the ongoing work of Bible translation and for people from around the world to experience transformation.
Act as an organizational representative presenting the global ministry of Wycliffe and encouraging interested individuals, organizations and churches to participate in the work of Bible translation.
Assist with the processing of Wycliffe USA payrolls, benefits, member financial records and related activities.
Collaborate with GWS and finance teams to address inquiries from stakeholders and government agencies, providing necessary documentation and conducting periodic compliance audits.
Process multiple payrolls across various states, ensuring accuracy and integration of data from various internal departments.
Ensure accuracy in payroll operations and data integrations through validation, troubleshooting, system testing, documentation and process improvements.
Reconcile payroll tax liabilities and ensure timely federal and state tax filings and payments.
Address payroll-related inquiries and ensure timely resolution of issues.
Administer payroll transactions related to garnishments, levies, child support, payroll arrears and deceased staff.
Manage staff withholding, payment elections and bank transactions.
Oversee time tracking, status changes and updates to staff records.
Stay up-to-date on tax laws and complete all necessary state registrations to ensure compliance.
Administer the housing allowance program, including audits and open enrollment coordination.
Manage payroll data exchanges and conduct audits.
Ensure payroll compliance with NACHA, IRS, DOL and state and federal regulations through accurate processing and adherence to all applicable laws.
Perform audits and provide documentation for internal stakeholders and government agencies.
Administer the Supplemental Income Fund, Supplemental Retirement Fund, Launch Expense Account and payroll aspects of staff benefits.
Process reimbursements, ministry budgets and extensions, and monthly financial reports in a timely manner and ensure accuracy.
Update system records for ministries to reflect eligibility for starting or stopping SIF assistance.
Review and process retroactive assistance as needed.
Update system records for retired ministries to reflect eligibility for starting or stopping SRF assistance.
Review and process retroactive assistance as needed.
Launch Workday integrations for financial statements and reporting.
Develop and maintain documentation on processes.
Assist with special projects, preparing reports and documentation for internal and external audits.
Perform other duties as assigned by the director.

Benefits

Medical, dental, vision and life insurance options for employees and their eligible dependents.
Health Savings Account (HSA) and Flexible Spending Account (FSA).
403b retirement savings account with matching.
Paid time off with up to a max of 10 vacation days in the first year of employment (based on hours worked).
Paid sick time off up to 8 hours per month (based on hours worked).
10+ paid holidays.
Short-term disability pay.
We also offer regular spiritual development, worship, prayer, community gatherings and connection opportunities for all staff in all locations.
Detailed information per position is available upon request.

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