Payroll Market Supervisor

Ensign Services • Irvine, CA

21h • $82,000 - $92,000 • Onsite

About The Position

The primary purpose of the Payroll Market Supervisor position is to oversee the payroll function within the specified market and coordinate with the centralized payroll operations at the Service Center (includes Ensign Services Service Center, Topside and New Business Ventures). In this role, you will manage the timely and accurate execution of the periodic payroll cycles and the coordination of such across the market/cluster payroll resources and related market and service center partners. The Supervisor will lead and manage payroll operations within a multi-state market, oversee the timely and accurate execution of payroll cycles, and ensure compliance with company policies and regulatory requirements. Additionally, you will coordinate closely with centralized payroll operations at the Service Center and collaborate with HR, Benefits, and Finance teams to deliver optimal results. This position is directed primarily by the Payroll Manager and the Payroll Director.

Requirements

• A High School Diploma is required.
• A minimum of 6 years of progressively responsible payroll experience, with at least 2 years in a supervisory or lead capacity.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel at all levels, residents, family members, visitors, government agencies/personnel and the general public.
• Meticulous attention to detail to ensure the accuracy of payroll data.
• Excellent written and verbal communication skills to interact with employees, management, and external agencies.
• Strong analytical and problem-solving abilities to identify and resolve issues.
• Proven ability to lead, motivate, and develop a team.
• Excellent organizational and time management skills to meet tight payroll deadlines.
• A high degree of discretion and integrity when handling sensitive employee and financial information.
• Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing sound accounting techniques.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
• Workday Payroll experience is required.
• Ability to read, write, speak and understand the English language.

Nice To Haves

• ADP Wage Payment, Tax and Garnishment processing is preferred.
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is often preferred.
• Proficiency with payroll software (e.g., ADP, Paychex, or Workday), HRIS systems, and Microsoft Office Suite, especially Excel.
• Comprehensive knowledge of federal, state, and local payroll and tax.
• Additionally Spanish as a second language is preferred.

Responsibilities

• Provide general processing and operational guidance to the Market assigned Payroll Resources and coordinates the day-to-day activities of these resources in support of operational payroll cycles.
• Operate as the subject matter expert of the team for issues and escalation point to resolve issues. Partners with the Service Center payroll leaders and team for resolution of more complex cases.
• Manage the facility split assignments, delegations and backups across the market assigned payroll resources.
• Coordinate and administers oversight of transactional payroll data inputs for each payroll cycle to ensure accuracy, controls and compliance to policies.
• Coordinate delivery of reports/data as requested by market stakeholder groups.
• Coordinate assessments, awareness, messaging with market stakeholder groups (Presidents, Market Leaders, ED’s) of market specific impacting policy/procedure changes and/or systems enhancements.
• Provide oversight with the service center payroll team for acquisitions of newly acquired companies in market.
• Collaborate with Presidents, Market Leaders, ED’s in markets to achieve the optimal results desired based on cluster/market partnerships, feedback and inputs.
• Collaborate with market HR Directors/Resources, Benefits Coordinators and GL team to bring role clarity to the field amongst these groups and through partnerships with these groups provides direction to the field on policies and procedures.
• Provide administrative supervision of market payroll resource staff including employment/staffing, performance, goals, training/development coordination and monitoring of payroll related benchmark performance (Email servicing, Workday Inbox and Zen Desk tickets).
• Provide guidance and support to team members on payroll policies and complex issues.
• Research and resolve complex payroll discrepancies and handle escalated employee inquiries.
• Contribute towards the implementation of procedures to improve the efficiency and effectiveness of payroll processes in collaboration with the service center team.
• Coordinate and assist with internal and external payroll audits.
• Work with other departments, such as Human Resources and Finance, to ensure seamless integration of payroll data.
• Maintain the highest level of confidentiality regarding employee information.
• Assist with special projects as assigned.

Benefits

• We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans.
• Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location).
• We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED