Payroll Manager (U.S. & Canada)

Whirlpool • Benton Harbor, MI

78d

About The Position

Currently, Whirlpool is seeking qualified candidates for a Payroll Manager opening to join our global human resources function at our Global Headquarters in Benton Harbor, Michigan. This role is required to be in the office 5 days per week. This position provides leadership in the Human Resources (HR) Operations for US Payroll to perform day-to-day support for multi-cycle payroll processing of hourly and salaried employees. Oversee payroll customer service and inquiry resolution. Responsible for garnishment processing, data management, payroll/tax processing, general ledger, and payroll metrics. Conduct and lead audits and controls for payroll compliance and effectiveness. Guide payroll specialists on complex issues/resolutions. Responsible for maintaining procedure documentation for payroll operations and performing testing required for any enhancements or updates to the payroll system.

Requirements

• Bachelor's Degree
• 5+ years of experience in Human Resources, Business Administration, Operations Management, or Finance
• 3+ years of Payroll Management experience

Nice To Haves

• Master's Degree or MBA
• Payroll Certification (CPP)
• Computer skills, especially with G Suite
• Experience in Success Factors and SAP 6.0 Payroll
• Payroll metrics
• Expatriate payroll
• Multi-state payroll and taxation
• Process improvement experience with payroll compliance processes
• Manage and lead others and exert personal influence
• Focus on customer service
• Vendor management experience
• Analytical decision-making skills
• Verbal and written communication skills
• Team development skills

Responsibilities

• Coordination of data management, garnishment, payroll, and tax processing operations to ensure operational functions are synchronized with any HR processes, policy, and business rule changes.
• Ownership of the Payroll reconciliation to the general ledger, resolving any discrepancies.
• Maintain and administer payroll policies and procedures in accordance with internal audit, HR, governance/control criteria.
• Responsible for escalation management.
• Ensure that Payroll Tax and Garnishment services are delivered in accordance with all Legal and Regulatory requirements.
• Ensure compliance with relevant data privacy and data protection policies and regulations with federal, state, and local authorities.
• Deliver Payroll services against the internal provisions of the agreed Service Level Agreements (SLA's)/Key Performance Indicators (KPI's).
• Ensure established targets through continuous evaluation, quality assurance, and focused improvement efforts.
• Ensure payroll reports impacting operations, and as required by Federal, State/Provincial, and Local governments, are completed.
• Reporting for team performance metrics to support continuous improvements and operational costs.
• Build and maintain a strong team through effective recruiting, training, coaching, team building, and succession planning.

Benefits

• Generous benefits package
• Whirlpool employee discount
• Fitness & educational reimbursement programs
• Kitchenettes
• Beautiful, recently renovated office space
• Free coffee
• Biking/walking trails
• Access to The Eddy - Early Childhood Center (depending upon availability - additional costs required)
• Always On Flexibility
• Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year
• Sabbatical - Four weeks paid leave after every five years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Bachelor's degree