Payroll Implementation Consultant, PEO - AZ - On Site

Vensure Employer SolutionsChandler, AZ
10dOnsite

About The Position

The Payroll Implementation Consultant is responsible for being a subject matter expert in the respective functional area. This role involves overseeing the client implementation process, coordinating with cross-functional teams, and ensuring compliance with relevant regulations, all while ensuring exceptional client experience.

Requirements

  • High School/GED or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) required.
  • At least 3 years of related work experience.
  • Proficiency in HR software and tools, specifically PrismHR.
  • Strong understanding of payroll and HR processes, regulations, and compliance requirements.
  • Proven experience in implementation, payroll, or a related field.
  • Proven track record of managing multiple implementation projects simultaneously and meeting deadlines.
  • Knowledge of relevant federal and state regulations pertaining to benefit administration.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Excellent communication and interpersonal skills (both written and verbal), with the ability to establish rapport with clients and internal teams
  • Problem-solving mindset with the ability to analyze complex situations and provide effective solutions
  • Exceptional attention to detail and strong analytical skills to conduct data analysis and quality control assessments
  • Ability to effectively prioritize and re-prioritize as needed to meet changing business objectives and requirements
  • Must be able to maintain organization, prioritize, and adjust priorities to balance workloads appropriately with the urgency of tasks.
  • Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations
  • Constantly assesses the neatness, accuracy, thoroughness of the work assigned.
  • Proven ability to work effectively with other, build strong team dynamics, and foster cooperation among team members.

Responsibilities

  • Lead the client implementation process for new PEO clients, ensuring a seamless transition to our services.
  • Lead client's full implementation by understanding their requirements and configuring our PEO solutions to meet their needs.
  • Serve as the primary point of contact for clients during the implementation phase, addressing their concerns, answering questions, and providing expert guidance on system configuration and best practices.
  • Provide training and guidance to clients on how to use our PEO system effectively, ensuring a smooth transition and user adoption.
  • Troubleshoot and resolve any technical or process-related issues that arise during the implementation phase.
  • Collaborate with cross-functional teams, including Sales, Client Relations, and Payroll.
  • Act as a subject matter expert, staying up to date with industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
  • Identify opportunities for process improvement and efficiency gains in benefit implementations.
  • Other duties as required.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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