Payroll & Benefits Coordinator

Cricut•South Jordan, UT

10d•Hybrid

About The Position

This role is perfect for someone early in their HR career who loves details, enjoys helping People, and wants to build a strong foundation across payroll, benefits, and HR operations—while having some fun along the way. Our current hybrid approach is working in-office Monday – Thursday, with the option to work from home on Friday. The Role (Why You’ll Love It) As our Payroll & Benefits Coordinator, you’ll be the friendly front line for employee questions and the steady hand behind the scenes. You’ll support our Payroll & Benefit managers, making sure People are paid correctly, on time, and enrolled in benefits that work for them. You’ll also partner closely with HRBPs, Recruiters, IT, and external vendors to keep our employee experience running smoothly—across the U.S. and internationally. This role has great exposure to global payroll, benefits administration, compliance, and HR systems.

Requirements

2–4 years of experience in payroll, benefits, HR operations—or a combination
Experience with UKG software strongly preferred
Working knowledge of U.S. payroll and benefits fundamentals; exposure to global payroll is a plus
Strong attention to detail with excellent organizational and follow-through skills
Ability to handle confidential information with discretion and sound judgment
Comfortable managing multiple priorities, deadlines, and shifting needs with limited supervision
Clear, effective written and verbal communication skills
Curious, hungry, flexible, and eager to learn
A continuous improvement mindset—you’re always looking for a better way

Nice To Haves

Experience supporting audits, payroll reconciliations, or benefits file feeds
Familiarity with compliance concepts (e.g., ACA, wage & hour basics, data privacy)
Passion for creating a positive, human employee experience

Responsibilities

Provide day-to-day administrative and operational support to the HR team
Process new hires, terminations, and employee data updates accurately and on time
Maintain employee records and documentation in HRIS and payroll systems, ensuring data integrity and confidentiality
Assist the Payroll Manager with preparation of U.S. bi-weekly, semi-monthly, and global monthly payrolls, and serving as backup payroll processor
Support payroll audits, reconciliations, and validation checks as needed
Assist with payroll-related compliance items such as wage garnishments, employment verifications, and audit requests
Support year-end payroll activities (W-2s, international equivalents, system audits)
Act as Tier 1 support for employee questions related to payroll, benefits, and HR processes
Assist with benefits administration including new hire enrollment, qualifying life events, open enrollment, and terminations
Partner with internal teams and third-party vendors to troubleshoot benefit file feeds, manual uploads, and eligibility issues
Support wellness, health, and employee benefits programs
Assist Benefit Manager as needed with leave administration coordination in partnership with vendors and HRBPs
Deliver legendary customer service to employees—responsive, accurate, and empathetic
Host bi-weekly new hire orientation sessions covering HR systems, payroll, and benefits
Manage Cricut Central (internal employee portal), ensuring HR content, resources, and updates stay fresh and accurate
Partner closely with IT to support employee system access and login troubleshooting
Support employee recognition and engagement programs
Manage new hire and annual compliance training assignments
Follow established procedures, checklists, and controls—while also helping improve them
Partner on internal and external reporting and audit requests
Identify opportunities to streamline processes, improve employee communications, and enhance the payroll & benefits experience