Payroll and HR Support Specialist

Network Wireless Solutions•Greensboro, NC

8d•Hybrid

About The Position

The Payroll and HR Support Specialist is responsible for the accurate and timely processing of U.S. and Canadian payroll while providing hands-on HR operational support for the People Operations and Administration (POA) organization. This role plays a critical part in ensuring payroll compliance, maintaining organized and digitized HR records, and supporting day-to-day POA administrative functions. The ideal candidate has experience processing Canadian and US payroll, is detail-oriented and highly organized, and is comfortable balancing payroll responsibilities with tactical HR projects.

Requirements

3+ years of payroll and/or HR administrative experience
Hands-on experience processing U.S. payroll; Canadian payroll experience
Working knowledge of U.S. and Canadian payroll laws, taxes, and compliance requirements
Strong organizational skills with experience managing physical and digital HR records
High attention to detail and commitment to confidentiality
Proficiency with HRIS and payroll systems (e.g., ADP, UKG, Isolved , PayWorks , Payfluence , Ceridian, Quota Path, or similar)
Strong communication and problem-solving skills

Nice To Haves

Payroll certification (CPP, PCP, or equivalent)
Experience supporting multi-state U.S. payroll
Experience leading or supporting HR digitization or file conversion projects
Familiarity with HR compliance and records retention requirements

Responsibilities

Payroll Administration (U.S. & Canada)
Process bi-weekly and/or ad-hoc payroll for U.S. and Canadian employees accurately and on schedule
Ensure compliance with federal, state, provincial, and local payroll regulations
Manage payroll changes including new hires, terminations, compensation updates, deductions, and garnishments
Coordinate payroll tax filings, year-end processing (W-2s, T4s), and audits as Partner with Finance and HR to reconcile payroll data and resolve discrepancies
Respond to employee payroll inquiries in a timely and professional manner
Experienced in filing Workplace Safety and Insurance Board ( WSIB ) , Employer Health Tax ( EHT ) , Relevé 1 for Quebec, and T2200 forms in Canada.
HR Support & Administration
Support core HR functions including onboarding, offboarding, employee data maintenance, and document management
Reorganize the existing HR repository to ensure consistency, accuracy, and compliance
Digitize paper-based personnel files and other HR records at the Greensboro office, ensuring proper indexing and secure storage
Maintain confidentiality and compliance with data privacy requirements (U.S. and Canada)
Assist with audits, compliance reviews, and internal HR reporting as needed
Provide general HR administrative support to the broader HR team
Process Improvement & Compliance
Identify opportunities to streamline payroll and HR administrative processes
Develop and document standard operating procedures (SOPs) for payroll and HR file management
Ensure HR records retention practices meet legal and company standards