Payroll Analyst

Live Nation Entertainment•Houston, TX

2d•Hybrid

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE Reporting to the Payroll Director within Shared Services, the Payroll Analyst will research payroll-related unclaimed property, contact employees with outstanding checks, maintain a list of employee overpayments, and follow up on repayments to ensure appropriate tax treatment. The Payroll Analyst will also assist with special projects, reporting, and preparation of manual payments. This employee will demonstrate high processing accuracy and superior customer service in the demanding, fast-paced live entertainment industry. WHAT THIS ROLE WILL DO Maintain an updated list of all uncashed checks and returned payroll wages Maintain an updated list of all garnishment refunds and re-issue monies owed Communicate with employees to update addresses or banking information and follow through with the re-issuance of any outstanding monies owed to employees Maintain a listing of employees that have been overpaid, timing and plan for repayment as well as calculation of all tax effects of the repayments Maintain a list of employees who have received advances and ensure appropriate deductions Create and maintain standard operating procedures Assist in answering the payroll hotline and handling employee requests or issues Review and test system update releases Serve as a backup to the rest of the team for issuance of out of cycle manual checks Continuous evaluation and improvement of all payroll processes seeking maximum processing efficiency and accuracy by researching and making recommendations regarding new technology and automated solutions for payroll processing Maintain high level of customer service including timely research and response to inquiries and consultation on payroll issues including tax and regulatory matters Maintain confidentiality and security of payroll information and data files Other duties and special projects as assigned WHAT THIS PERSON WILL BRING Minimum 5 years of processing end-to-end payroll experience Minimum of 2 years of experience in a corporate environment Multi-state experience that includes California payroll law experience required Extensive working knowledge of high-volume payroll processing, greater than 10,000 employees preferred Advanced Microsoft Excel skills required Strong time management skills and the ability to maintain open communications and a collaborative team environment Attention to detail and ability to learn and understand the unclaimed property requirements Ability to work on multiple projects at the same time Ability to work with minimal supervision and take initiative in areas of responsibility Ability to learn and understand the necessary components of processing payroll Strong customer service orientation, exhibiting patience and an ability to maintain a professional demeanor in all communications, both verbal and written Effective organizational and interpersonal skills, including written and verbal communication with employees at all levels Excellent analytical and independent thinking skills BENEFITS & PERKS Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation is an equal opportunity employer. It hires and promotes employees based on their experience, talent, and qualifications for the job and does not tolerate discrimination toward employees based on age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. Live Nation affords equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee consistent with its legal obligations to do so. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant or employee to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants and employees are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek or currently occupy. Any applicant or employee who requires an accommodation in order to perform the essential functions of the job should contact either the hiring manager for the role or a Human Resources representative to request the opportunity to participate in a timely interactive process. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. #LI-HybridHouston,TX #LI-MC2 Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Requirements

Minimum 5 years of processing end-to-end payroll experience
Minimum of 2 years of experience in a corporate environment
Multi-state experience that includes California payroll law experience required
Extensive working knowledge of high-volume payroll processing, greater than 10,000 employees preferred
Advanced Microsoft Excel skills required
Strong time management skills and the ability to maintain open communications and a collaborative team environment
Attention to detail and ability to learn and understand the unclaimed property requirements
Ability to work on multiple projects at the same time
Ability to work with minimal supervision and take initiative in areas of responsibility
Ability to learn and understand the necessary components of processing payroll
Strong customer service orientation, exhibiting patience and an ability to maintain a professional demeanor in all communications, both verbal and written
Effective organizational and interpersonal skills, including written and verbal communication with employees at all levels
Excellent analytical and independent thinking skills

Responsibilities

Maintain an updated list of all uncashed checks and returned payroll wages
Maintain an updated list of all garnishment refunds and re-issue monies owed
Communicate with employees to update addresses or banking information and follow through with the re-issuance of any outstanding monies owed to employees
Maintain a listing of employees that have been overpaid, timing and plan for repayment as well as calculation of all tax effects of the repayments
Maintain a list of employees who have received advances and ensure appropriate deductions
Create and maintain standard operating procedures
Assist in answering the payroll hotline and handling employee requests or issues
Review and test system update releases
Serve as a backup to the rest of the team for issuance of out of cycle manual checks
Continuous evaluation and improvement of all payroll processes seeking maximum processing efficiency and accuracy by researching and making recommendations regarding new technology and automated solutions for payroll processing
Maintain high level of customer service including timely research and response to inquiries and consultation on payroll issues including tax and regulatory matters
Maintain confidentiality and security of payroll information and data files
Other duties and special projects as assigned

Benefits

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Volunteer time off, crowdfunding match

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