Payments- Receivables Online Product Manager- Vice President

JPMorganChase•Chicago, IL

13d

About The Position

Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager of Receivables Online, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Requirements

5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Demonstrated written and verbal communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes
Strong analytical and problem-solving skills, organizational skills, attentive to detail and ability to work with minimal supervision
Experience presenting product capabilities, gathering client feedback, and translating client requirements into actionable product enhancements.
Ability to translate business requirements into technical specifications for engineering teams

Nice To Haves

Deep understanding of Receivables and cash application products, markets, and customer needs
Demonstrated prior experience working in a highly matrixed, complex organization
Stay current with emerging Fintech technologies and Receivables industry trends, integrating relevant advancements into product strategy
Experience working with agile methodologies and tools (JIRA, Confluence)
Demonstrated ability to engage directly with clients, understand their needs, and resolve complex issues efficiently

Responsibilities

Establish themselves as a subject matter expert Receivables Solutions
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Leads oversight of complex client onboarding and client inquiries
Coordinate internal and external communications about product updates while maintaining product and system documentation
Oversee agile product development processes, including sprint planning, backlog grooming, and release management.
Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment

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