Payments Product Manager

UMB Bank • Kansas City, MO

1d • Hybrid

About The Position

The Payments Product group manages and delivers payments products for the Bank’s clients, including consumers, small businesses, corporate and institutional. As the Payments Product Manager, you will be a thought leader around the execution of our payments strategy and responsible for prioritizing and managing the delivery of the Bank’s payment solutions, specifically focusing on wires and emerging payments (RTP, FedNow, Zelle). This role is hybrid (Mon through Thu on-site) for candidates in the Kansas City metropolitan area and open to qualified remote candidates outside of the Kansas City area but only within the US. How you’ll spend your time: Create product roadmaps for the Payments Products using industry trends, market research, Voice of Client feedback, and input from key stakeholders. Oversee planning, execution, and monitoring of strategic payment initiatives. Identify market trends, customer needs, and competitive landscape to drive product enhancements and innovations. Analyze and report on payments usage, trends and profitability. Serve as a Payments Subject Matter Expert for internal teams, including leading strategic planning for product direction and understanding the end-to-end customer experience for payments products. Work closely with Operations, IT and Digital Product Managers to deliver new functionality, enhancements and capabilities in the Payments space. Partner with product marketing and sales enablement to ensure market success for product launches and enhancements. Identify and partner with key vendors, fin-techs, etc. to develop and expand the go-to market offerings. Partner with internal departments (compliance, legal, audit, credit and risk) to ensure that all product features and functionality meet company and regulatory standards. Engage with internal stakeholders, including Senior Management, Sales, Implementation and Customer Support, to understand their needs and align development initiatives. Ensure all internal and external product documentation and due diligence is current.

Requirements

• An undergraduate degree including 7+ years of product management experience and 5+ years treasury and payments experience OR any combination of education and experience that would provide an equivalent background.
• Experience gaining influence and cross functional consensus.
• Experience interpreting market and financial data to align strategies as well as build innovation around the products and features.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• A motivated and organized self-starter mindset with strong attention to detail and ability to manage multiple priorities.
• Experience and understanding of Treasury Payments product use cases and back-end functionality.
• A thorough understanding of emerging payment rails (RTP, FedNow, etc.) and/or have experience leading new payment rail initiatives.
• Applicants must have legal authority to work in the United States.
• Work Visa sponsorship is not available for this position.

Nice To Haves

• You have any of the following certifications: CTP, AAP, APRP, NCP, AFPP.

Responsibilities

• Create product roadmaps for the Payments Products using industry trends, market research, Voice of Client feedback, and input from key stakeholders.
• Oversee planning, execution, and monitoring of strategic payment initiatives.
• Identify market trends, customer needs, and competitive landscape to drive product enhancements and innovations.
• Analyze and report on payments usage, trends and profitability.
• Serve as a Payments Subject Matter Expert for internal teams, including leading strategic planning for product direction and understanding the end-to-end customer experience for payments products.
• Work closely with Operations, IT and Digital Product Managers to deliver new functionality, enhancements and capabilities in the Payments space.
• Partner with product marketing and sales enablement to ensure market success for product launches and enhancements.
• Identify and partner with key vendors, fin-techs, etc. to develop and expand the go-to market offerings.
• Partner with internal departments (compliance, legal, audit, credit and risk) to ensure that all product features and functionality meet company and regulatory standards.
• Engage with internal stakeholders, including Senior Management, Sales, Implementation and Customer Support, to understand their needs and align development initiatives.
• Ensure all internal and external product documentation and due diligence is current.

Benefits

• UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level