Payments Product Manager Configuration Services

Kroger • Blue Ash, OH

237d

About The Position

Own and drive a product from vision, through design, to requirements, and finally delivery. Facilitate within a larger cross-functional team to solve business problems. Work with significant autonomy and freedom, requiring little oversight. This autonomy, however, will be within a broader strategy set by a Senior Product Manager and/or Group Product Manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Minimum - Bachelor's Degree in computer science, business, marketing, management or equivalent practical experience
• 3 years of software development, product management or business analyst experience in a technology business with demonstrated success in sales and/or customer use through the delivery of new/evolving products
• 3 years of experience bringing customer-facing technology products to market
• Excellent oral/written communication skills and extreme attention-to-detail
• Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience
• Proficient Microsoft Office skills
• Demonstrated leadership experience in product management

Nice To Haves

• Any experience with iterative product development (Agile)
• Any product management experience with a multi-channel retailer
• Any experience using Atlassian products

Responsibilities

• Identify product requirements and future enhancements through collaborative engagements to support product strategies
• Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies
• Create highly collaborative cross-functional partnerships across the Kroger matrix organization
• Identify, measure and improve key product catalog metrics to enhance the customer/user experience, and create a compelling, relevant product vision using web metrics, customer/user loyalty/insights, customer/user feedback/research and internal operational metrics
• Identify opportunities to create best-in-class capabilities by leveraging customer & user feedback and team knowledge/expertise in order to connect company strengths with available resources
• Develop a product plan and deliver breakthrough experiences to market by working with technical and non-technical partners; measure output, improve execution and continuously deliver production expectations
• Model Agile principles by maintaining a groomed backlog and providing 1-N prioritization for backlog
• Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered
• Travel to work locations to attend company meetings
• Travel to interview/observe the users and/or customers
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco
• Valuable associate discounts on purchases, including food, travel, technology and so much more
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree