Payments-Product Delivery Manager-Vice President

JPMorgan Chase & Co. • Chicago, IL

4h

About The Position

Shape the future of product delivery while crafting solutions that enhance and
optimize customer experiences. Lead end-to-end processes, manage dependencies,
and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Payments Digital and Design, you work to
enhance and optimize the way products are delivered to customers. As a key
member of the team, you create solutions and efficiencies that enable successful
implementations in an expedient and organized way.

Requirements

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Expertise in JIRA, PowerPoint, Excel and Word
• Strong verbal and written communication skills

Nice To Haves

• Proficient knowledge of the product development life cycle, design, and data analytics
• Previous consulting or business management experience preferred

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Drive delivery of strategic imperatives within the Digital Product group, as well as keeping senior stakeholders informed on what's going on within the business
• Partner with the Product team to define well scoped initiatives within robust business case and KPIs to track impact
• Shape and keep stakeholders informed of priorities and progress, driving cross functional alignment towards the priorities
• Steer executive meetings, agenda, and materials, providing management insights, analyses and updates to drive strategic decisions, risk / issue escalations and resolution
• Partner closely with cross functional leaders across the CIB to align on roadmap prioritization and technology approach
• Partner with Go-to-Market and Product Marketing teams to drive adoption and usage of products

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed