Payments Processor Specialist I

OnPoint Credit Union•Portland, OR

About The Position

As a Payments Processor Specialist I, you will be tasked with a variety of daily duties across the Payments department. This team accomplishes high level data processing, validations and maintenance for high volume tasks, both within our Core and through vendor systems. Accuracy, attention to detail, and ability to follow written procedures are keys to success in this position, where quality is critical. Must work effectively within a team environment and with limited supervision. Tasks and assignments change over time with system updates, new efficiencies, and business needs, so flexibility is crucial to be successful in this role.

Requirements

Strong ability to communicate effectively with internal and external members
Strong time-management and organization skills
Highly organized, attentive to detail, and flexible
Willingness to contribute in areas where codified procedures may not exist
Ability to adapt and learn new systems quickly and effectively
Skilled in data processing and high-focus for accuracy
Desire to be a team player, share responsibility and promote a team environment
Ability to train others
Proficient in Microsoft Office programs
Ability to work independently and communicate with individuals of diverse backgrounds
High school graduate or GED required
Minimum of 2 years of successful experience working in a financial institution preferred

Responsibilities

Debit and Credit Card Maintenance- Limits, Travel notices, Payment Reversals, Credit Balance Refunds, Fee Reversals, Card Delivery, Balance Transfers, and Auto Pay
Instant Issue Cards- Inventory management and monthly ordering for branches
Deposit correction and manual transaction posting.
ACH Credit Card payment reversals
ATM check bags retention and Research for dispute resolution
Cash Advance Receipt retention
Department mail- Receive, distribute, and process.
Manage daily letter output for credit card member communications
Other duties as assigned
Contribute to a sense of teamwork and purpose within the department
Provide professional, high-quality service to our members and all fellow employees
Provide input and recommendations for operational efficiencies and compliance
Comply with all security and confidentiality procedures
Follow all internal control procedures, assist in updating applicable procedures when necessary