Payments Presales Associate

Santander Bank•New York, NY

6d•Hybrid

About The Position

Payments Presales Associate Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You! Your talent drives our future: Getnet is a global technology company specializing in payment solutions for commerce. Founded in Brazil and operating across Latin America and the Iberian Peninsula, we support over 1.3 million merchants with end-to-end services — from POS terminals to e-commerce platforms. We are part of PagoNxt, the global fintech of the Santander Group, and operate as an acquiring hub with a strong presence in Spain, Portugal, Brazil, Mexico, Chile, Argentina, and Uruguay. Our mission is clear: to simplify payments with innovation, security, and scale, helping businesses of all sizes grow with agility. We offer a unified platform that integrates hardware, software, fraud prevention, acquiring, reconciliation, and financial services — all in a single ecosystem, so our clients can focus on growing their business. Being part of Getnet means joining a company that combines the innovation of a fintech with the solidity of a global bank. Imagine your future. Care for your career. Simplify your journey. This means you'll have the chance to build impactful solutions, grow with real development opportunities, and thrive in a culture that values well-being, inclusion, and clarity. We combine flexibility, autonomy, and global collaboration — so you can focus on what matters, connect with purpose, and help shape the future. Here, you'll find space to grow, real opportunities to lead, and a culture where everyone belongs and contributes. If you want to be part of the next generation of financial solutions, this is the place. Can you already see yourself as a Nxter? What you'll do: We are seeking an experienced Payments Pre-Sales Associate to join our international commercial team based in New York. In this role, you will support the sales organization in designing and positioning end-to-end payment solutions for US-headquartered enterprise clients doing business in Getnet's markets: Spain, Portugal, Brazil, Mexico, Chile, Argentina, and Uruguay. You will act as a trusted advisor, combining technical expertise, commercial acumen, and industry insight to deliver tailored proposals that address complex payment needs. This role is a critical partner to the sales team on product and technical matters, and will be responsible for technical ownership of client relationships throughout the entire sales cycle, including the solutioning, integration, and go-live stages. The ideal candidate is a strategic thinker with a strong understanding of acquiring, card processing, alternative payment methods, and payment gateways, capable of working effectively in a highly regulated and competitive global environment.

Requirements

Bachelor's degree in Business, Engineering, Computer Science, or Finance; postgraduate studies or MBA a plus
Minimum 5 years of experience in pre-sales, solution consulting, or technical account management within the payments or financial technology industry
Proven experience with:
Acquiring and card processing (Visa, Mastercard, Amex).
Payment gateways and APIs
Alternative and digital payment methods (wallets, instant payments, open banking)
Security and compliance frameworks (PCI DSS, SCA, 3DS, PSD2)
Strong commercial awareness and ability to articulate value propositions at executive level
Excellent communication, presentation, and stakeholder management skills
Availability for international collaboration and occasional travel

Nice To Haves

Fluency in Spanish and/or Portuguese highly desirable

Responsibilities

Support strategic prospecting, client targeting, and value proposition design
Analyze sales prospect pipeline/opportunities to fine tune targeting and value propositions
Identify and communicate product and operational gaps for capturing / originating expected prospects or cross-sell / up-sell opportunities
Oversee the upcoming value propositions to be delivered to market
Support structuring / generation of product requirements for new verticals and segments
Sales support and client solution design: Partner with the sales and relationship management teams throughout the full sales cycle — from opportunity qualification to deal closure
Conduct discovery sessions with clients to understand their business models, operational/service models, payment flows, and regional requirements
Design and propose comprehensive payment solutions over the spectrum of acquiring and gateway services as well as other value added services related to client needs within the commerce, payments and banking needs
Lead RFI/RFP responses, ensuring high-quality technical and commercial documentation aligned with client expectations
Provide/create necessary tools to both sales and presales teams for optimal sales conversation and conversion
Sales delivery & client product activation: Oversee the implementation teams for follow-up of key milestones, making sure solution is built as specified and implementation for commercial readiness is optimized for on-time and in-full deliveries
Oversee key issues and incidents along the sales cycle until client activation
Engage client into full activation for early contractual volumes agreed
Execute client satisfaction and review for the sales and delivery processes
Provide full go-to-market plans agreed with clients where clear delivery is exposed to internal teams and client teams
Drive client agreement on scope and as-implemented acceptance for minimizing any deviation or expectations not aligned with agreements
Demonstrations & client engagement: Deliver professional product demonstrations and solution presentations to executive-level audiences
Provide clear technical explanations of complex payment capabilities (e.g. routing logic, 3DS, fraud tools, recurring payments).
Collaborate with implementation and integration teams to validate technical feasibility before contract signature
Cross-Functional & Global Collaboration: Work closely with Product, Technology, Risk, Compliance, and Legal teams to ensure proposed solutions meet operational and regulatory standards (e.g. PCI DSS, PSD2, AML/KYC) as well as all necessary specs related to value proposition agreed with client
Coordinate with regional pre-sales teams to maintain consistency in the solution approach across markets
Provide structured feedback to Product Management & Tech on client needs and market trends to influence future roadmap development as well as technical performance gaps as agreed on SLAs (ex: uptime, latency, etc.)
Market Expertise & Thought Leadership: Maintain strong knowledge of global payment trends, schemes, and regulatory environments
Benchmark competitors and identify differentiators that strengthen our value proposition
Support marketing and business development activities with subject matter expertise in digital payments and merchant acquiring

Benefits

Opportunity to work within a global payments organization, serving top-tier enterprise clients across multiple regions.
Exposure to innovative payment technologies and cross-border acquiring models.
Competitive compensation package, performance-based incentives, and comprehensive benefits.
A collaborative and inclusive culture that values innovation, integrity, and client focus.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume