About The Position

The Payments Platform Strategy & Execution Technology Leader is responsible for guiding a technology team that aligns strategic Payments technology objectives across business (s), risk, and operations. This leader will leverages deep domain, technical, and industry expertise to shape strategy, define technical roadmaps, and build compelling business cases for change. The leader will drive collaboration across product, technology, and enterprise architecture functions, ensuring direct engagement and alignment with key Consumer and Wholesale Lines of Business (LOBs). The role also leads technology product management and engineering for common core payment processing infrastructure, supporting consistency and scalability across all Payments delivery teams. This individual must demonstrate the ability to go broad and deep in both payments business and software architecture/platform design.

Requirements

  • Equivalent combination of advanced education and related experience, which could include any combination of: Ten years’ experience managing software engineers and systems analysts, Five years’ relevant business experience (i.e. making technical-related decisions on the business side), Fiveyears’ managing a large staff, (including managing managers), and Five years’ experience with budget responsibilities
  • Ability to translate enterprise level strategic planning information into software and data management needs, create business plans, and turn them into effective business solutions
  • Executive level communications skills, including, strong negotiation/facilitation/presentation skills and experience negotiating with vendors for relevant products and services
  • Significant knowledge of current and emerging application software products and tools
  • Extensive project management experience to include multi-million dollar projects completed on time, within budget and delivering quality results
  • Strong analytical and architectural skills
  • Ability to manage a high volume of internal client relationships
  • Knowledge of all phases of software engineering life cycle and experience with process improvement models

Nice To Haves

  • Broad and deep knowledge of payments business, software architecture, platform design, and modern technology trends.
  • Experience with hybrid cloud hosting architecture and operations.
  • Full understanding of Agile methodology and experience leading teams in Agile/DevSecOps environments.
  • Banking or financial services experience, especially in payments.
  • Experience driving transformation from traditional to modern engineering practices.

Responsibilities

  • Strategic Alignment & Enablement Lead the technology team in aligning enterprise-wide strategic objectives across business, risk, and operations, ensuring all initiatives support the broader organizational goals.
  • Serve as a central point for shaping business strategy, defining technical roadmaps, and developing business cases for technology-driven change.
  • Collaboration & Stakeholder Engagement Drive collaboration across product, technology, and enterprise architecture functions, fostering a culture of partnership and shared accountability.
  • Provide direct engagement and alignment with key Consumer and Wholesale LOBs, ensuring delivery priorities reflect enterprise needs and strategic direction.
  • Payments Infrastructure Leadership Lead technology product management and engineering efforts for common core payment processing infrastructure, ensuring consistency, scalability, and reliability across all Payments delivery teams.
  • Oversee the planning, design, engineering, testing, and deployment of payment application projects, utilizing both Agile and Waterfall methodologies as appropriate.
  • Risk & Operational Excellence Maintain an appropriate risk profile by proactively identifying risks, implementing mitigations, and partnering with risk, audit, and regulatory teams.
  • Ensure all technology solutions meet business needs and satisfy risk and operational requirements for the Payment Services Technology organization.
  • Technical Leadership & Innovation Apply deep expertise in payments business, software architecture, and platform design to guide and coach teams, resolve complex technical and organizational challenges, and leverage emerging technologies for business efficiency and transformation.
  • Champion engineering excellence and Agile practices, driving automation and continuous improvement in solution delivery.
  • Management & Team Development Lead and manage high-performing teams, including hiring, coaching, performance reviews, and professional development.
  • Foster a culture of innovation, accountability, and continuous learning within the technology delivery team.

Benefits

  • Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
  • Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
  • Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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