Payments Performance Analyst
About The Position
This role is designed for a highly analytical professional who will drive insights and optimisation across payments operations. You will work closely with multiple teams to analyse transaction data, identify patterns and anomalies, and surface actionable insights that directly impact conversion, recovery, and revenue. The position requires deep technical proficiency with SQL and data visualisation tools, a curiosity for root-cause analysis, and the ability to communicate complex findings clearly to both technical and non-technical stakeholders. You will monitor payment performance across regions, methods, and user journeys while supporting experimentation and strategy with rigorous, data-driven analysis. This is a high-impact role offering visibility into core business metrics and opportunities to influence decision-making at scale. Autonomy, problem-solving, and attention to detail are essential in a fast-paced, global environment.
Requirements
- Proven experience in analytics within payments, fintech, e-commerce, or a related domain
- Strong SQL skills; Python experience is a plus
- Comfortable working with large datasets, dashboards, and key performance metrics
- Detail-oriented with strong problem-solving and root-cause analysis skills
- Ability to communicate complex insights clearly to technical and non-technical audiences
- Capable of managing multiple analyses in parallel and prioritising effectively
- Motivated to develop expertise in payments optimisation and operational performance
Responsibilities
- Analyse authorisation rates, declines, retries, and recovery across multiple payment methods and regions
- Identify trends, anomalies, and root causes in payment performance
- Support experimentation through A/B test design, analysis, and interpretation
- Build, maintain, and validate dashboards for core payments KPIs
- Monitor performance metrics and proactively flag optimisation opportunities or risks
- Deliver clear, actionable insights to senior stakeholders and cross-functional teams
- Collaborate with Product, Commercial, and Operations teams to inform payments strategy
Benefits
- Remote-first work environment with flexible hours
- Unlimited holiday and budget for growth and wellbeing
- High ownership and visibility across Product and Commercial teams
- Opportunity to directly impact revenue, conversion, and creator earnings
- Culture valuing innovation, transparency, speed, and personal accountability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
