Payments Consultant
About The Position
The Payments Consultant will support federal e‑commerce storefronts and payment initiatives by combining strong payment operations knowledge with solid project management skills. In this role, you’ll help shape business requirements, partner with technical teams working in Agile environments, and guide clients through implementing and improving their payment workflows. We’re looking for someone who understands payment operations from both the technical and business perspectives. You’ll provide thoughtful analysis, identify opportunities to streamline processes, and help business and finance teams optimize how they manage payments. This role involves program management across the full payments lifecycle—including payments, refunds, and chargebacks—so comfort working with transaction data and payment metrics is essential. You’ll translate complex concepts into clear, practical recommendations that enhance performance, strengthen compliance, and improve the overall user experience for federal stakeholders.
Requirements
- Bachelor’s degree + 2 years relevant experience OR 4 years relevant experience in lieu of degree
- Project Management experience
- Adept at Business Requirements Gathering
- Business Process Documentation expertise
- Payment Operations experience
Nice To Haves
- Payments & Cards Regulatory and Compliance experience
- Experience working with payment processors, networks, card brands, banks, or other financial institutions
- Technical architecture design experience
- Experience working on fraud mitigation processes or applications
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
