Payment Systems Representative III

EECU • Fort Worth, TX

71d

About The Position

EECU is looking for a Payment Systems Representative III (PSIII) who will support the daily delivery, processing, and balancing of payment channels including ACH, wire transfers, check in-clearings and returns, debit/credit card transactions, and mobile deposits. This role is responsible for monitoring multiple systems such as remote deposit capture, payment platforms, mobile channels, and settlement accounts, ensuring all work is completed accurately and in compliance with regulations and EECU policies.

This position also assists in the management and monitoring of the ATM/ITM fleet and is fully cross-trained across payment systems operations. The PSIII works closely with internal departments, vendors, and support teams to resolve issues, support system upgrades, and maintain secure and efficient operations.

Requirements

• Minimum 5 years of financial institution experience
• Experience in payment operations (ACH, checks, wires, mobile deposit, cards)
• AAP Certification required
• Strong knowledge of payment regulations including Reg E, Reg CC, NACHA, BSA, and OFAC
• High attention to detail with excellent analytical and problem-solving skills
• Strong written and verbal communication abilities
• Ability to work in a fast-paced, high-volume environment
• Proficiency in Microsoft Office applications
• High school diploma or equivalent; bachelor’s degree or equivalent experience preferred

Nice To Haves

• FPP and/or NCP certifications
• bachelor’s degree or equivalent experience

Responsibilities

• Processing, balancing, and monitoring daily payment activities across ACH, wires, checks, mobile deposits, cards, and settlement accounts
• Supporting remote deposit capture, mobile channels, and exception item handling
• Providing operational support for payment-related questions and member escalations
• Assisting in ATM/ITM fleet monitoring and issue resolution
• Completing system testing, upgrades, and release validations
• Researching and resolving discrepancies or exceptions in a timely manner
• Assisting with internal/external audits and ensuring compliance with federal regulations
• Identifying workflow improvements and supporting operational projects
• Maintaining strict adherence to security procedures and regulatory requirements including BSA, OFAC, NACHA, Reg E, Reg CC, and other applicable rules

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED