Payment System Technology, Risk and Controls Lead

AIG • Charlotte, NC

1d • Onsite

About The Position

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Payment System Technology, Risk and Controls Lead to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Who we are: American Internation Group, Inc. (AIG) is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in more than 200 countries and jurisdictions through AIG operations, licenses and authorizations as well as network partners. And we are committed to using our insights and thought leadership to not only manage risks, but to make real positive differences in every community we serve. How you will create an impact Collaborate with team members in project effort analysis, issues management, risk management and quality assurance. Ability to perform risk analysis, issue management, and thorough status reporting. Perform in a cross-functional structure, working with management and sprint processes to establish priorities to ensure that business needs and expectations are met efficiently and effectively. Collaborate with key stakeholders, business managers and engineers to build consensus around organization and architectural solutions, define high-level and detailed requirements, and deliver projects successfully. Ability to manage on-site and remote team resources in a fast-paced environment. Identify and address technology delivery gaps identified throughout the project life cycle. Must have the ability to operate with minimal supervision and effectively communicate with both internal and external customers. Maintain relationship with Program and Project Management resources from other disciplines to identify risks and issues in key integration points. Technology / Compliance Advisory Provides guidance and oversight of multiple aspects of design, architecture, policy and control validation. Interface with internal technology and Public Cloud resources as needed. This requires in depth knowledge of Public Cloud Services as utilized within AIG or similar company as a consultant or employee. Collaborate with technology partners in AIG and Public Cloud resources to address compliance deficits that are operational or systemic. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected]. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Community. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.

Requirements

• 7+ yrs of experience in technology field.
• 3+ yrs of experience in internal / external consultative role.
• Must have PCI/DSS Compliance experience.
• Experience with defining and implementing new processes, workflows, or policies within an organization.
• Strong verbal and written skills needed along with previous client facing experience.
• Minimum of an Undergraduate Degree is required.

Nice To Haves

• Additional certifications from ISC2, ISACA, PMI or PCI Security Council strongly preferred.

Responsibilities

• Collaborate with team members in project effort analysis, issues management, risk management and quality assurance.
• Ability to perform risk analysis, issue management, and thorough status reporting.
• Perform in a cross-functional structure, working with management and sprint processes to establish priorities to ensure that business needs and expectations are met efficiently and effectively.
• Collaborate with key stakeholders, business managers and engineers to build consensus around organization and architectural solutions, define high-level and detailed requirements, and deliver projects successfully.
• Ability to manage on-site and remote team resources in a fast-paced environment.
• Identify and address technology delivery gaps identified throughout the project life cycle.
• Must have the ability to operate with minimal supervision and effectively communicate with both internal and external customers.
• Maintain relationship with Program and Project Management resources from other disciplines to identify risks and issues in key integration points.
• Provides guidance and oversight of multiple aspects of design, architecture, policy and control validation.
• Interface with internal technology and Public Cloud resources as needed.
• Collaborate with technology partners in AIG and Public Cloud resources to address compliance deficits that are operational or systemic.

Benefits

• This position is eligible for a bonus in accordance with the terms of the applicable incentive plan.
• In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Summary
• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
• We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees