Payment Rails Product Delivery Senior Associate

JPMorgan Chase • Jersey City, NJ

124d

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Payment Rails, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Familiarity with Payments, regulatory environment, risk and controls
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Ability to effectively communicate risk-related information to both technical and non-technical audiences

Nice To Haves

• Developed knowledge of the product development life cycle
• Creative problem solver, capable of developing innovative and differentiated solutions in a complex tech environment
• Ability to use data to tell stories and drive behavior, and translate business objectives into quantifiable metrics
• Expert at creating management communications, presenting to large audience

Responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Leads product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Demonstrate subject matter expertise on product design to ensure all products adhere to internal and external standards and regulations, working closely with product teams, regions and controls partners
• Develop and execute a strategic roadmap for underlying capabilities, tools and features to support ongoing operating hygiene of Payments Rails products
• Establish key performance indicators (KPIs) to measure product success
• Provide regular reports to senior management on product performance, compliance status, and strategic initiatives

What This Job Offers

• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities