Payment Processor

Zwicker & Associates, P.C.•Andover, MA

46d•$21 - $23

About The Position

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients’ interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States. Zwicker is presently seeking a Payment Application Specialist with at least one year of experience in cash applications, payment processing, or billing and coding. The Payment Processor is responsible for processing incoming payments on individual consumer accounts. This role follows a regular schedule of 7:30 AM to 4:00 PM, with opportunities for frequent overtime. Overtime typically ranges from 2–4 hours during slower weeks and 10–15 hours toward the end of the month, with occasional weekend shifts to support key business needs. All overtime is compensated at time-and-a-half for hours worked beyond 40 per week, offering motivated candidates the chance to significantly increase their earnings while contributing to important deadlines. The base hourly rate for this position is $21.00-$23.00.

Requirements

At least one year of payment processing or equivalent experience
Ability to work as part of a team while also working independently to process payments
Ability to maintain confidentiality
Proficient in data entry
Strong attention to details
Excellent organization skills
Ability to prioritize
Ability to solve problems
Ability to maintain positive relationships with employees in other departments
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking

Responsibilities

Open and sort mail containing incoming payments
Code and post payments timely and accurately
Run reports from the operating system housing consumer accounts
Reconcile payments posted to the operating system to the totals of actual payments received
Reconcile bank deposits to totals of actual payments received
Research and process account balance adjustments as necessary
Perform other related tasks, including scanning, sorting, filing, etc.
Meet daily and month-end deadlines
Other duties as assigned