Payment Processor

Arbor Realty Trust • Tonawanda, NY

340d • $55,000 - $65,000

About The Position

The Payment Processor is responsible for the accurate and timely identification and posting of daily incoming cash and other financial transactions on Arbor's commercial loan portfolio. This role involves posting new loan fundings, payments, IRDs, assumptions, payoffs, reversals, and processing disbursements from reserve and holdback funds. Additionally, the Payment Processor will manage disbursements for loans that are paid in full and manage draw disbursements. The successful candidate will be detail-oriented, efficient, and able to work on other projects and tasks as needed.

Requirements

• High School diploma or equivalent; Degree in Business, Finance, or Accounting strongly preferred
• Minimum of one to three years of experience in mortgage servicing, accounting, or finance preferred
• Basic Microsoft Office skills - Excel, Word, Teams, Outlook
• Familiarity with commercial loan terminology and general real estate principles
• Strong analytical skills with high attention to detail and accuracy
• Strong organizational, time management, and prioritizing skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in a fast-paced environment with strict deadlines

Responsibilities

• Interface with internal and external systems to obtain reports for monitoring and reconciliation purposes throughout the day
• Disburse check and wire requests from Portfolio Management, Risk Management, and Special Products
• Review and correction of partial payments
• Post New Loan Fundings and Assumptions per the funding advice
• Post Loan Payoffs and Curtailments
• Post funds from manual ACH drafts, funds received into Receipts Clearing, and funds received for IRDs
• Process funds transfers upon request and other requests received via Task
• Prepare daily check deposit
• Process reversals for returned payment items and stopped or voided checks, or reverse/repost transactions for corrections as needed
• Daily monitoring of ACH batches for exceptions
• Monitor department email box and respond to inquiries in a timely and accurate manner
• Periodic report generation and information gathering for audit purposes
• Ensure all transactions are completed in a timely and accurate manner

Benefits

• Competitive base salary
• Discretionary bonus
• Full range of medical benefits
• 401(k) eligibility
• Paid time off benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Funds, Trusts, and Other Financial Vehicles
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees