Payment Processing Product Delivery Associate- Payments

JPMorgan Chase & Co. • Plano, TX

9h

About The Position

Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning.

As a Product Delivery Manager in Payment Processing Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
In this analytical role, you will drive product innovation and deliver high-quality solutions that resonate with clients to streamline payment processes, focusing on interchange and network fees.

Requirements

• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong analytical skills for data-driven decision-making in payment processes.
• Experience with agile methodologies and tools like Jira.
• Basic understanding in Python for data analysis and understanding of statistical methods.
• Proficiency in SQL and skills in managing large datasets.

Nice To Haves

• Demonstrated prior experience working in a highly complex organization
• Experience leading complex projects with focus on payment platforms.
• Proven track record in developing automation strategies for payment systems.
• Experience collaborating with technology partners to scale solutions and drive innovation.
• Strong problem-solving skills and strategic thinking in product development.

Responsibilities

• Supports comprehensive validation of payment brand implementations to ensure successful delivery.
• Provides analytics-driven insights to facilitate discovery and understanding of product impacts.
• Owns, maintains, and develops the product backlog for automation initiatives, streamlining implementation validation and insight generation.
• Builds frameworks to monitor post-installation KPIs and success metrics for effective performance tracking.
• Develops innovative proofs of concept, including AI-driven solutions, to enhance insight generation and support end-to-end payment brand implementations.
• Collaborates with technology, product, finance, and operations teams to enable smooth implementations and rapid issue identification in production.
• Delivers ad hoc insights to product teams, empowering data-driven product strategy, delivery, and implementation decisions.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed