Payment Posting Representative-I (Medical Claims) - PFS - 100% Work Onsite - Davenport, Michigan

Trinity Health

132d • $17 - $25

About The Position

This position is a full-time role based in Davenport, Iowa, requiring 100% onsite work. The role involves performing day-to-day payment posting reconciliation activities within the hospital revenue operations, which has a net patient revenue of $3-5 billion. The individual will be part of the Payment Posting team at an assigned Patient Business Services (PBS) location, ensuring accurate billing, collections, and posting processes are followed. The position reports to the Supervisor of Payment Posting.

Requirements

• High school diploma or Associate's degree in Accounting or Business Administration.
• Successful completion of Trinity Health Trainee program or at least one year of relevant experience in revenue cycle functions.
• Knowledge of health insurance and governmental programs, regulations, and billing processes is highly desired.
• Experience in a complex, multi-site environment preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal skills for interacting with internal and external customers.
• Strong accuracy, attention to detail, and time management skills.
• Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
• Ability to work independently and operate keyboard and telephone effectively.

Nice To Haves

• Experience in medical claims processing, financial counseling, or customer service activities.
• Ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Responsibilities

• Incorporate and demonstrate the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Handle the receipt, posting, and reconciliation of all incoming cash payments as part of the revenue cycle process.
• Ensure complete and accurate daily balancing of all incoming cash received versus cash posted to customer accounts.
• Document corrections regarding discrepancies, outstanding items, and exceptions in appropriate systems.
• Track data on payment activity and related findings for the supervisor.
• Adhere to proactive practices for timely and accurate cash posting.
• Perform all related cash posting processes and ensure timely submission and reporting to key stakeholders.
• Provide additional information as needed and perform other duties assigned by the supervisor.
• Maintain knowledge of applicable laws, regulations, and Trinity Health’s Integrity and Compliance Program.

Benefits

• Equal Opportunity Employer status.
• Commitment to diversity and inclusion in the workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees