We are currently looking for a Payment Operations Associate Tier 1 Our team supports a leading client in the technology sector by partnering closely with their Social Responsibility department to advance community-focused initiatives. We manage operational processes that facilitate the distribution of cash grants to nonprofit organizations, helping fund a wide range of meaningful causes. Through this work, the team plays a vital role in enabling the client’s broader mission to drive positive social impact at scale. Responsibilities of the Payment Operations Associate include: Act as an interface between Client company and leading global academic institutions to ensure timely processing of award payments. Assist in review and execute a wide range of agreements and contracts. Identify and flag any ambiguous, omitted, or potentially inaccurate statements in contract drafts. Conduct thorough risk assessments of contract terms and conditions to identify potential liabilities, compliance issues, or unfavorable clauses as per client directive. Ensure contracts comply with any applicable local, national, and international laws, regulations, and industry standards. Identify process gaps and recommend solutions to drive process efficiency. Deliver assigned tasks within SLA and conduct RCAs for discrepancies. Collaborate globally to achieve targets on throughput and accuracy. Partner with the client to maintain up-to-date documentation, including SOPs. Address questions from internal and external stakeholders on task status.
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Job Type
Full-time
Career Level
Entry Level