Payment Center Representative-Bilingual
Graceland Management Services, LLC•Cunningham, KY
38d
About The Position
As a Bilingual Payment Center Representative, you'll assist Graceland customers with their accounts. Representatives are responsible for collecting payments, making payment arrangements, providing friendly payment reminders, and other day to day customer relations. All you need is a passion for building connections and helping customers!
Requirements
- High School Diploma or equivalent
- Excellent customer service skills with prior experience preferred
- Outgoing personality
- Solid computer, grammar and multi-tasking skills
- Strong attention to detail with time management and decision-making skills
- Ability to work comfortably in a fast-paced, high-volume payment center
- Bilingual (English/Spanish)
Responsibilities
- Communicate in a professional manner with customers regarding rental accounts
- Process customer payments
- Discuss acceptable payment arrangements
- Interact internally with various other departments
- Promptly accept inbound calls from customers on a national level
- All other duties as assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
