Payment and Reconciliation Specialist

The Core InstituteRoyal Palm Beach, FL
92d

About The Position

Center for Bone & Joint Surgery of the Palm Beaches is a multi-location medical practice devoted to the diagnosis and treatment of injuries and diseases of the body's musculoskeletal system. Our locations feature a staff of highly trained orthopedic surgeons, each with a specific area of expertise. Center for Bone & Joint Surgery of the Palm Beaches offers a team approach to your care and provides a variety of services right on campus designed for your convenience and ensuring an outstanding continuum of care. These include on-site X-ray, on-site MRI, on-site physical therapy, and aquatic therapy. As Center for Bone & Joint Surgery of the Palm Beaches continues to grow, we are looking for a Payment and Reconciliation Specialist.

Requirements

  • Understanding of accounts receivable posting process for medical billing.
  • Experience with financial transactions and automated systems in a medical billing context.
  • Ability to interpret insurance explanation of benefits accurately.
  • Experience in retrieving and uploading remittance files into patient account systems.
  • Knowledge of Medicare and HIPAA guidelines.
  • Strong communication skills to interact with physicians, staff, and other departments.

Responsibilities

  • Has an understanding of accounts receivable posting process for medical billing including: charges, payments and adjustments.
  • Posting financial transactions through use of the automated systems and team processes.
  • Accurately interprets insurance explanation of benefits to ensure proper posting.
  • Retrieves and uploads remittance files into patient account system ensuring file reconciliation including reviewing and posting exception files.
  • Participation in optimizing productivity within area.
  • Maintains knowledge of the work and optimizes use of available technology.
  • Researches all information needed to process and complete insurance and/or patient refunds by obtaining information from providers, insurance plans, ancillary services staff and patients.
  • Accurately processes insurance and patient refunds requests by demonstrating an advanced understanding of coordination of benefits and eligibility requirements.
  • Receives and processes all refunds utilizing insurance contracts and requirements for accuracy.
  • Processes and posts refund checks as received into the patient accounting system.
  • Establishes and maintains effective communication with physicians, staff and other departments as required.
  • Accepts and completes additional requests from the Cash Applications Supervisor.
  • Adheres and understands the Business Office rules and regulations in regards to Medicare and HIPAA guidelines.
  • Effectively forwards accounts requiring work up or resubmission to the business office staff.
  • Generate and send patient statements.
  • Handle patient billing inquiries in a courteous and professional manner.
  • Set up and manage payment plans when necessary.
  • Provide reports and updates to billing manager or administrator.
  • Stay up to date on payer policies, coding changes, and billing regulations.
  • Follow up on unpaid or denied claims promptly.
  • Submit corrected claims and appeals as needed.

Benefits

  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan with company match
  • Employee Assistance Program that is available 24/7 to provide support
  • Paid Time Off
  • Holidays and more...
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