Multiple Positions - Paying Transfer Agent Operations Specialist - Operations
About The Position
U.S. Bank is hiring multiple professionals to join our Paying Transfer Agent Operations – Non‑Standard Processing (NSP) Team. This is an exciting opportunity to build specialized operational expertise while working in a collaborative, fast‑paced environment that values accuracy, accountability, and growth. About the Team The Non‑Standard Processing (NSP) team plays a critical role in payment processing within Stream Transfer Agency (STA). The work is dynamic and detail‑driven, supporting complex and non‑routine payment activities across a variety of products and systems.
Requirements
- Dependability, punctuality, and a strong work ethic
- Comfort with shifting priorities and a dynamic workload
- A positive attitude and a team‑first mindset
- Willingness to learn, grow, and take on new challenges
- High school diploma or equivalent
- Three or more years of experience in transaction processing
Nice To Haves
- Demonstrated clerical, key entry, and customer service/relation skills
- Well-developed ability to identify and resolve complex problems with minimal guidance
- Proficient computer skills, especially Microsoft Office applications
- Effective verbal and written communication skills
Responsibilities
- Processing and troubleshooting non‑standard payment activities, including: Non‑Standard Distributions and Corrections
- CDO Custody and Warehouse Distributions
- Returned and Failed Wires
- Arcaria / ArcariaCE Funds Movements
- Global (non‑USD) distributions
- Supporting CLO Custody and Warehouse onboarding and distributions
- Managing daily Wire Clearing and Exception Requests
- Researching and resolving issues within StreamTA (STA)
- Managing incoming NSP workflows via shared mailboxes and web‑based intake forms, including monitoring volumes, assigning work, and following up on open items
- Partnering with DTCC and internal teams to meet SLAs, manage escalations, and support servicing agreements
- Contributing to continuous improvement initiatives related to onboarding, growth, technology, and process enhancements
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
