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The Paycom Specialist is responsible for delivering exceptional service and support to clients, focusing on client retention and maximizing their return on investment (ROI) from Paycom products. This role involves acting as a configuration expert, managing client relationships, and providing strategic solutions to enhance system usage and efficiency. The specialist will work closely with clients to understand their needs, troubleshoot inquiries, and ensure accurate payroll processing, all while engaging in continuous learning to stay updated on relevant legislation and best practices.