Pay Station Clerk

Hy-Vee, Inc.Overland Park, KS
92d

About The Position

At Hy-Vee, our people are our strength. We promise 'a helpful smile in every aisle' and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Pay Station Clerk provides prompt and friendly service to customers and assists them when necessary. This role operates the cash register, replenishes supplies, and assists with cleaning tables.

Requirements

  • Must be able to carry out detailed but uninvolved written or verbal instructions.
  • Ability to deal with a few concrete variables.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to make change and understand verbal or demonstrated instructions.
  • Ability to write identifying information and request supplies verbally or in writing.

Responsibilities

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
  • Smiles and greets customers in a friendly manner.
  • Makes an effort to learn customers’ names and address them by name whenever possible.
  • Assists customers by passing along suggestions or requests and enhancing the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service.
  • Works with co-workers as a team to ensure customer satisfaction.
  • Operates cash register accurately and reports improper cash levels.
  • Redeems promotional coupons and processes various payment methods.
  • Ensures adequate supply of silverware, condiments, and beverage cups.
  • Refills and maintains coffee service area supplies.
  • Practices proper sanitation procedures and maintains a clean work area.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.
  • Assists with bussing tables and running out orders as needed.
  • Performs other job-related duties and special projects as required.
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