Pay Station Attendant

CLYDESDALE HOLDING LLC DBA CALIBER CAR WASH • Ocala, FL

7d

About The Position

The Pay Station Attendant plays a crucial role in ensuring a smooth and efficient payment process for customers utilizing pay stations in various locations. This position is responsible for maintaining the functionality and cleanliness of pay stations, assisting customers with payment transactions, and resolving any issues that may arise during the payment process. The attendant acts as the primary point of contact for customers, providing excellent service and support to enhance their overall experience. Additionally, the role involves monitoring cash levels, performing routine maintenance, and reporting any malfunctions or security concerns to management. Ultimately, the Pay Station Attendant helps to facilitate seamless payment operations that contribute to the organization's revenue collection and customer satisfaction goals.

Requirements

• High school diploma or equivalent.
• Basic math skills and ability to handle cash accurately.
• Strong communication skills to interact effectively with customers.
• Ability to perform physical tasks such as walking, standing for extended periods, and lifting up to 25 pounds.
• Reliable and punctual with a strong sense of responsibility.

Nice To Haves

• Previous experience in customer service or cash handling roles.
• Familiarity with electronic payment systems and basic troubleshooting.
• Ability to work independently and manage time efficiently.
• Experience in a public-facing role requiring conflict resolution skills.
• Knowledge of safety and security procedures related to cash management.

Responsibilities

• Assist customers with using pay stations, including processing payments and providing guidance on payment options.
• Monitor and maintain the cleanliness and operational status of pay stations to ensure they are fully functional at all times.
• Collect and secure cash from pay stations, accurately recording transactions and cash levels.
• Perform routine inspections and minor maintenance tasks, reporting any technical issues or vandalism to the appropriate department.
• Provide timely and courteous customer service, addressing inquiries and resolving payment-related problems efficiently.
• Maintain accurate records of daily transactions and prepare reports for management review.
• Ensure compliance with all safety and security protocols related to cash handling and equipment operation.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED